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- Tasks: Ensure a safe shopping environment by patrolling and monitoring the store.
- Company: Join a prestigious retail client known for innovation and quality.
- Benefits: Competitive pay, advanced wages, pension scheme, and career development opportunities.
- Why this job: Be part of a revolutionary business and make a real difference in customer safety.
- Qualifications: Strong communication skills and a professional approach; experience is a plus but not required.
- Other info: Flexible hours with overtime opportunities and a supportive team atmosphere.
The predicted salary is between 13 - 16 £ per hour.
Kingdom Services Group are working in partnership with a Prestigious Retail Client, and we have a great opportunity for a Retail Support Security Officer to join our team. Our client is a highly regarded, household name retailer, well-known for their product innovation and uncompromising quality. They have evolved their retail estate, transforming the customer experience in-store, and are looking for Quality Support Security Officers that reflect the new direction the business has moved in. If you’re looking for experience within a revolutionary business, we want to speak with you!
Where: Euston NW1 area and surrounding sites.
When: We’re looking to get the right person in to the team ASAP!
Hours: Up to 60 hours per week over a range of days and variable shifts.
Pay Rate: £12.21 per hour.
What’s in it for you?
- Contributory pension scheme.
- Advanced Wages – Get an advance on your pay when needed!
- A friendly and supportive team.
- Training, career development, qualifications & progression opportunities.
- Overtime opportunities.
About the role:
- Maintaining a safe and secure environment for customers and employees by patrolling and monitoring the premises.
- Providing a visible deterrent within the store against theft, anti-social behaviour, violence and criminal activity to create and support a safe shopping environment.
- Completing reports by recording observations, information, occurrences, and surveillance activities.
- Engage with police and other security personnel to improve service levels – this may include crime partnership meetings, shop watch schemes and police meetings.
- Deal with confrontational situations in a calm, sensitive and professional manner.
About you:
- Excellent communication & customer service skills.
- Professional in approach, with a balanced sense of judgement, and a keen eye for detail.
- Previous experience in a similar role is desirable, but not essential.
- Knowledge of SCONE.
- A valid SIA licence (DS).
- A full five-year checkable employment history.
Retail Support Security Officer (17509) in Thetford employer: Kingdom Services Group Ltd
Contact Detail:
Kingdom Services Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Support Security Officer (17509) in Thetford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the retail security sector. A personal recommendation can go a long way in landing that Retail Support Security Officer role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand their approach to customer service and security. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Retail Support Security Officer, you'll need to engage with customers and staff effectively. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make a difference in the retail environment.
We think you need these skills to ace Retail Support Security Officer (17509) in Thetford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Support Security Officer role. Highlight any relevant experience in security or customer service, and don’t forget to mention your SIA licence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to creating a safe shopping environment. Keep it friendly and professional.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application showcases your ability to engage with customers and colleagues. Use clear and concise language throughout your application.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Kingdom Services Group Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the retail client you'll be working with. Understand their values, product offerings, and recent developments. This will not only impress the interviewer but also help you tailor your answers to align with the company's mission.
✨Showcase Your Communication Skills
As a Retail Support Security Officer, excellent communication is key. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. Practising clear and confident responses will demonstrate your ability to handle confrontational scenarios professionally.
✨Highlight Your Attention to Detail
In this role, a keen eye for detail is crucial. Think of specific instances where your attention to detail made a difference, whether it was spotting suspicious behaviour or accurately completing reports. Sharing these experiences will show that you understand the importance of vigilance in maintaining a safe environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle various situations, such as dealing with theft or anti-social behaviour. Practise your responses to these scenarios, focusing on your calmness and professionalism. This preparation will help you convey your suitability for the role effectively.