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For Companies At a Glance
- Tasks: Ensure safety and security while providing excellent customer service to residents and visitors.
- Company: Join Kingdom Services Group, a supportive team dedicated to safety and community.
- Benefits: Competitive pay, pension scheme, training opportunities, and wellbeing support.
- Other info: Flexible shifts with opportunities for overtime and career progression.
- Why this job: Make a real difference in people's lives while building a career in security.
- Qualifications: Strong communication skills and a keen eye for detail; experience is a plus.
The Kingdom Group has a great opportunity for a Security Officer to join our team working within the premises of a site in Middlesbrough, TS3. The Security Officer is responsible for providing a secure and welcoming environment for residents within the facility. This position requires balancing excellent customer service with security tasks to ensure safety while also addressing the needs and concerns of the residents and staff.
Remuneration & Work Hours
- Salary: £12.21 per hour.
- Hours: Average 48 hours per week, on a 4 on 4 off pattern.
- Shift pattern: 19:00 - 08:00.
Benefits
- Contributory pension scheme.
- A friendly and supportive team.
- Training, career development & progression opportunities.
- Overtime opportunities.
- Access to advanced / early pay scheme.
- Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
Key Responsibilities
- Greet and assist visitors, residents, or employees in a professional and friendly manner.
- Manage the sign-in/out process, check identification, and issue visitor passes.
- Maintain visitor logs and ensure no unauthorized access to restricted areas.
- Monitor and control building access points, ensuring only authorized individuals enter.
- Maintain key control procedures for both staff and visitors.
- Implement proper security protocols to handle breaches or suspicious behavior.
- Conduct regular patrols of the building and surrounding areas to identify any security risks.
- Monitor security systems, including CCTV cameras, alarm systems, and access control.
- Respond to alarms and investigate disturbances or suspicious activities.
- Respond to emergencies, including medical incidents, fires, or safety hazards.
- Report and document any security incidents, breaches, or suspicious activities in detail.
- Work with local law enforcement and emergency services when necessary.
Qualifications & Requirements
- Excellent communication & customer service skills.
- Professional in approach, with a balanced sense of judgement, and a keen eye for detail.
- Previous experience in a similar role is desirable, but not essential.
- A valid SIA DS licence or be in the process of applying for one.
- A full five-year checkable employment history.
- Must be willing to undertake an Enhanced DBS, paid for by Kingdom.
If this sounds like you and you’d like to begin your journey on a career in Security with Kingdom Group, we would love to talk to you!
Security Officer employer: Kingdom Services Group Ltd
Contact Detail:
Kingdom Services Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in security or related fields. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with a friend or using online resources. Focus on showcasing your customer service skills and how you can balance them with security tasks.
✨Tip Number 3
Dress the part! When you land that interview, make sure you look professional. First impressions matter, especially in a role where you'll be representing the company and ensuring safety.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities with us at Kingdom Services Group, making it easier to find the right fit for you.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you’re the right fit for our team.
Tailor Your Application: Make sure to tailor your application to the Security Officer role. Highlight any relevant experience or skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kingdom Services Group Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with tasks like managing visitor logs, monitoring security systems, and responding to emergencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role requires balancing security with excellent customer service, prepare examples from your past experiences where you've successfully handled customer interactions. Think about times when you resolved issues or made someone feel welcome, as this will highlight your ability to create a secure yet friendly environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, such as dealing with suspicious behaviour or managing an emergency. Practice your responses to these scenarios, focusing on your judgement and decision-making skills. This will help you convey your readiness for the challenges of the role.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly for the interview to reflect the professionalism expected in a security role. Also, plan to arrive early to show your punctuality and commitment. This sets a positive tone right from the start and demonstrates your respect for the interviewer's time.