Retail Shopping Centre Security Support Officer
Retail Shopping Centre Security Support Officer

Retail Shopping Centre Security Support Officer

Hastings Full-Time No home office possible
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At a Glance

  • Tasks: Be the friendly face of security, ensuring safety and support for shoppers.
  • Company: Join Kingdom Services Group, a leader in retail security with a focus on employee growth.
  • Benefits: Earn £12.21 per hour, enjoy a pension scheme, and access free online training.
  • Why this job: Kickstart your career in security with real opportunities for advancement and professional development.
  • Qualifications: SIA licence required; customer service skills and teamwork are essential.
  • Other info: Flexible hours with shifts available throughout the week, perfect for students.

Overview

An excellent opportunity has arisen for a Retail Security Officer to join Kingdom Services Group Ltd, working at a shopping centre site in Hastings, TN34 area. In return we offer a company award scheme, optional workplace pension, career progression and access to a substantial free online training academy for professional development.

Hours: As and when required to cover holidays and sickness. Shifts as per site rota. Monday to Sunday 07:00–19:00 and 08:00–20:00 / Nights 19:00–07:00.

Pay: £12.21 per hour.

What\\\’s in it for you

  • Great people management.
  • Contributory Pension scheme.
  • A real career pathway.
  • Professional development training.
  • Company award scheme.
  • Awards & Commendations.
  • Colleague web portal.

Person Specification

  • A valid SIA licence or applied for.
  • Hold or be willing to train for the CCTV Licence.
  • A full five year checkable employment history.
  • Excellent customer service skills.
  • Excellent interpersonal and communication skills.
  • An ability to work as part of a team.
  • An enthusiastic, self-motivated and flexible approach.
  • IT skills.

Responsibilities

  • Act as the first point of contact for visitors to the site.
  • Liaise with client to fulfil security requirements on site.
  • Complete various security documentation.
  • Liaise with supervisor / manager effectively and efficiently.
  • Protect the image of high profile client and Kingdom.
  • Supervise and control site access.
  • Conduct regular site patrols.
  • Where appropriate and trained act as incident first responder.

Kingdom takes pride in developing employees beyond their starting role, supporting training journeys with access to the latest e-learning software and equipment and offering courses such as First Aid, Customer Services, Team Leading and Conflict Management.

If this sounds like you and you’d like to begin your journey on a career in security with Kingdom Services Group, we would love to talk to you!

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Other

Industries

  • Security and Investigations

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Retail Shopping Centre Security Support Officer employer: Kingdom Services Group Ltd

Kingdom Services Group Ltd is an exceptional employer, offering a supportive work culture that prioritises employee development and career progression. With access to a comprehensive online training academy and a commitment to recognising hard work through awards and commendations, employees in Hastings can thrive in their roles while enjoying a contributory pension scheme and flexible working hours.
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Contact Detail:

Kingdom Services Group Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Shopping Centre Security Support Officer

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who work in security or retail. They might have insider info on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to security roles. Think about scenarios where you've demonstrated excellent customer service or teamwork, as these skills are key for the Retail Security Officer position.

✨Tip Number 3

Show your enthusiasm! When you get an interview, let your passion for security and helping others shine through. Employers love candidates who are genuinely excited about the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the resources we offer to help you succeed in your career journey.

We think you need these skills to ace Retail Shopping Centre Security Support Officer

SIA Licence
CCTV Licence
Customer Service Skills
Interpersonal Skills
Communication Skills
Teamwork
Self-Motivation
Flexibility
IT Skills
Incident Response
Security Documentation
Site Patrols
Client Liaison
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Retail Security Officer role. We want to see how your customer service skills and teamwork abilities shine through!

Craft a Catchy Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re excited about this role and how you can contribute to our team at Kingdom Services Group.

Show Off Your SIA Licence: If you’ve got a valid SIA licence, make it prominent in your application. If you’re in the process of getting one, let us know! It’s a key requirement for the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Kingdom Services Group Ltd

✨Know Your Role

Before the interview, make sure you understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key tasks like site patrols, customer service, and incident response. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Skills

Highlight your excellent customer service and communication skills during the interview. Think of specific examples from your past experiences where you successfully managed a situation or resolved a conflict. This will demonstrate your ability to handle the demands of the job effectively.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Practice how you would respond to various situations, such as dealing with difficult customers or managing security incidents. This will help you think on your feet and show your readiness for the role.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions about the company culture, training opportunities, and career progression. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.

Retail Shopping Centre Security Support Officer
Kingdom Services Group Ltd

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