At a Glance
- Tasks: Ensure safety and security at a busy shopping centre while providing excellent customer service.
- Company: Join Kingdom Services Group Ltd, a supportive team dedicated to security excellence.
- Benefits: Enjoy a competitive salary, pension scheme, training opportunities, and early pay access.
- Other info: Flexible shifts available, perfect for students balancing work and studies.
- Why this job: Kickstart your career in security with a friendly team and opportunities for growth.
- Qualifications: Must have a valid SIA Licence and strong communication skills; teamwork is essential.
Overview
An excellent opportunity has arisen for a Retail Security Officer to join Kingdom Services Group Ltd, working at a shopping centre site in Port Talbot, SA13 area. If you have an SIA Licence and are looking for a role where you will be supported and offered development opportunities, we would like to hear from you!
Hours and Pay
Hours: On average 40 hours per week, shifts as per site rota. Monday to Sunday various shifts between the hours of 06:00am - 22:00pm.
Pay: £12.26 per hour.
What’s in it for you?
- Contributory pension scheme.
- A friendly and supportive team.
- Training, career development & progression opportunities.
- Overtime opportunities.
- Access to advanced / early pay scheme.
- Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
Responsibilities
Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added:
- Act as the first point of contact for visitors to the site.
- Liaise with client to fulfil security requirements on site.
- Complete various security documentation / Monitor CCTV footage for protection of property and assets.
- Liaise with supervisor / manager effectively and efficiently.
- Protect the image of high profile client and Kingdom.
- Supervise and control site access.
- Conduct regular site patrols.
- Where appropriate and trained act as incident first responder.
Person Specification
To Be Considered For This Position, You Will Need
- A valid SIA Licence.
- A full five year checkable employment history.
- Excellent customer service skills.
- Excellent interpersonal and communication skills.
- An ability to work as part of a team.
- An enthusiastic, self-motivated and flexible approach.
- IT skills.
f this sounds like you and you’d like to begin your journey on a career in cleaning with Kingdom Security, we would love to talk to you!
Retail Shopping Centre Security Officer in Port Talbot employer: Kingdom Services Group Ltd
Kingdom Services Group Ltd is an exceptional employer, offering a supportive and friendly work environment for Retail Security Officers at our Port Talbot shopping centre. With a focus on employee development, we provide comprehensive training, career progression opportunities, and access to wellbeing support through our Kingdom Colleague App, ensuring that our team members feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shopping Centre Security Officer in Port Talbot
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to retail environments. Understanding the unique challenges faced in shopping centres can give you an edge during interviews.
✨Tip Number 2
Network with current or former security officers, especially those who have worked in retail settings. They can provide valuable insights and tips that could help you stand out as a candidate.
✨Tip Number 3
Demonstrate your customer service skills during any interactions with the hiring team. As a Retail Security Officer, you'll be the first point of contact for visitors, so showcasing your ability to communicate effectively is crucial.
✨Tip Number 4
Be prepared to discuss scenarios where you've had to respond to incidents or manage difficult situations. Highlighting your problem-solving skills and ability to remain calm under pressure will resonate well with potential employers.
We think you need these skills to ace Retail Shopping Centre Security Officer in Port Talbot
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Retail Security Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in security or customer service roles. Mention your SIA Licence prominently, as it is a key requirement for this position.
Showcase Your Skills:Demonstrate your excellent communication and interpersonal skills in your application. Provide examples of how you've successfully worked as part of a team or handled challenging situations in the past.
Craft a Strong Cover Letter:Write a compelling cover letter that expresses your enthusiasm for the role and the company. Explain why you want to work for Kingdom Services Group Ltd and how you can contribute to their team.
How to prepare for a job interview at Kingdom Services Group Ltd
✨Showcase Your SIA Licence
Make sure to bring your SIA Licence to the interview and be prepared to discuss how it has equipped you for the role. Highlight any relevant training or experiences that demonstrate your commitment to security.
✨Demonstrate Customer Service Skills
As a Retail Security Officer, excellent customer service is key. Prepare examples of how you've successfully handled customer interactions in the past, especially in challenging situations.
✨Communicate Effectively
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you would liaise with clients and team members on security matters.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to respond to incidents. Think through potential situations you might face on the job and how you would handle them.
