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- Tasks: Ensure a safe shopping environment by preventing theft and managing emergencies.
- Company: Join Kingdom Services Group, a trusted partner of Morrisons Supermarkets.
- Benefits: Enjoy a contributory pension, overtime opportunities, and discounted food while on duty.
- Why this job: Be part of a friendly team, gain valuable experience, and make a real impact.
- Qualifications: No prior experience needed; just a keen eye and a valid SIA Licence.
- Other info: Immediate start available with flexible shifts and free parking.
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Retail Security Officer (16935), Whitley Bay
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Client:
Kingdom Services Group Ltd
Location:
Whitley Bay, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
e7d9e85d0980
Job Views:
5
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Kingdom Services Group are a key partner to Morrisons Supermarkets, and we have a great opportunity for a Retail Security Officer to join our team.
The Retail Security Officer plays a key role in maintaining a safe and secure shopping environment for customers and staff.
The officer is responsible for preventing theft, deterring criminal activity, and managing any emergency or conflict situations.
This position requires keen observational skills, quick decision-making abilities, and effective communication to handle various security-related situations.
Where: Morrisons store in Whitley Bay, NE25 area.
When: We’re looking to get the right person into the team with an immediate start!
Hours: On average 36 – 48 hours per week. 4 on 4 off, shifts as per site rota. Monday – Saturday 10:00am – 22:00pm, & Sunday\’s 10:00am – 16:00pm.
Salary: £12.21 per hour
What’s in it for you?
- Contributory pension scheme.
- A friendly and supportive team.
- Overtime opportunities.
- Access to advanced / early pay scheme.
- Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
- Discounted food & drink when on duty.
- Free parking.
Key Responsibilities:
Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added:
- Conduct regular patrols inside and outside the retail store to monitor and secure premises.
- Observe and report any suspicious behavior or potential security risks.
- Monitor CCTV cameras and alarm systems to detect and prevent theft or vandalism.
- Act as a visual deterrent to shoplifters and other criminal activity.
- Identify and prevent theft through proactive observation and surveillance techniques.
- Apprehend shoplifters or trespassers, following the company’s policies and local laws.
- Ensure the safety and security of customers, staff, and assets.
- Respond to incidents, emergencies, or disturbances, providing first aid or other support when required.
- Help de-escalate conflicts or confrontations involving customers or staff.
- Control access points, ensuring that only authorized personnel enter restricted areas.
- Check for any unauthorized activities and respond accordingly.
- Conduct bag or vehicle searches as per company policy when required.
- Report and document incidents of theft, property damage, or other security breaches.
- Collaborate with local law enforcement agencies during investigations.
- Complete daily security logs and report suspicious activities to management.
- Act swiftly in the event of emergencies such as fires, evacuations, or medical situations.
- Coordinate with emergency services if required, and assist in managing crowd control during evacuations.
- Follow established procedures during critical incidents to minimize damage and harm.
- Provide a visible security presence while maintaining a friendly and approachable demeanor.
- Assist customers with queries or concerns when needed.
- Direct customers to the appropriate staff or service areas when necessary.
About you:
- Professional in approach, with a balanced sense of judgement, and a keen eye for detail.
- Previous experience in a similar role is desirable, but not essential.
- A valid SIA Licence or have applied for one.
- A full five-year checkable employment history.
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Retail Security Officer (16935) employer: Kingdom Services Group Ltd
Contact Detail:
Kingdom Services Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer (16935)
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in retail environments. Understanding how to effectively monitor CCTV and respond to incidents will show your commitment to the role.
✨Tip Number 2
Highlight any relevant experience you have in conflict resolution or emergency response. Being able to demonstrate your ability to handle difficult situations calmly can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Kingdom Services Group or similar companies. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Prepare to discuss your observational skills and decision-making abilities in detail. Be ready to share examples of how you've successfully identified and managed potential security risks in past roles.
We think you need these skills to ace Retail Security Officer (16935)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Retail Security Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have previous experience in security or a similar role, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your observational skills, decision-making abilities, and any relevant training.
Showcase Your Skills: Mention any skills that are particularly relevant to the role, such as conflict resolution, first aid training, or familiarity with CCTV systems. This will help you stand out as a candidate who can effectively manage security situations.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are interested in the Retail Security Officer position at Kingdom Services Group. Make sure to convey your enthusiasm for maintaining a safe shopping environment.
How to prepare for a job interview at Kingdom Services Group Ltd
✨Showcase Your Observational Skills
As a Retail Security Officer, keen observational skills are crucial. During the interview, be prepared to discuss situations where your attention to detail helped prevent an issue or resolve a conflict.
✨Demonstrate Quick Decision-Making
Employers will want to see how you handle pressure. Share examples of past experiences where you had to make quick decisions in challenging situations, highlighting your ability to remain calm and effective.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, and be ready to explain how you would interact with customers and staff in various scenarios.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Retail Security Officer. Be ready to discuss how you would conduct patrols, monitor CCTV, and respond to incidents, showing that you understand the job's demands.
