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- Tasks: Be the friendly face of our student accommodation, welcoming visitors and handling enquiries.
- Company: Join Kingdom Services Group at the University of the Highlands and Islands.
- Benefits: Earn £13.45 per hour with flexible hours and a vibrant work environment.
- Other info: Opportunity for personal growth in a diverse and inclusive workplace.
- Why this job: Make a lasting impression while gaining valuable experience in a dynamic setting.
- Qualifications: Strong communication skills and a calm, professional attitude are essential.
The predicted salary is between 28000 - 28000 £ per year.
Kingdom Services Group have a great opportunity to join our team, working within a student accommodation complex at the University of the Highlands and Islands, as a Receptionist. UHI is an integrated university encompassing both further and higher education with a reputation built on an innovative approach to learning.
We are looking for someone who has the ability to remain calm and professional in a range of situations, quickly assessing and diffusing situations in line with UHI policies and values. No two days will be the same in this role. You will play a fundamental part in creating a great first and lasting impression on visitors to the campus, whilst making each visitor feel welcome.
Please Note: This role requires a criminal background check via the Disclosure and Barring Service. If you are the successful candidate, we will ask for your permission to access the DBS Update Service and we may also need to view your disclosure certificate.
Where: Fort William, PH33.
When: We’re looking to get the right person into the team ASAP.
Salary: £13.45 per hour.
Hours: On average 35 hours per week, Monday - Friday 08.30 am - pm.
What You Will Be Doing
- Acting as an initial point of contact for visitors to site based at the reception.
- General enquiries and administration including answering telephone calls and responding to email enquiries in an appropriate and timely way and light administration duties in UHI’s student management system.
- Monitoring access to the premises and visitors.
- Support the accommodation team with room allocations, including assisting in assigning rooms and potential room swaps.
- Reporting incidents and anti-social behaviour to the relevant authorities.
- Recording information accurately and effectively.
- Provide front line resolution to student concerns and queries.
- Implementing policies and procedures to ensure effective service delivery.
- Ensuring culture and diversity issues for the clients are considered at all times, and reporting any forms of discrimination.
What do we need from you?
Excellent communication.
Receptionist employer: Kingdom Services Group Ltd
Contact Detail:
Kingdom Services Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research Kingdom Services Group and the University of the Highlands and Islands. This will help you tailor your approach and show that you're genuinely interested in the role.
✨Tip Number 2
When you get to the interview, be ready to showcase your communication skills. Practice answering common questions and think about how you can demonstrate your ability to stay calm under pressure. We want to see how you handle tricky situations!
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows that you’re engaged and keen to learn more about the role. Ask about the team dynamics or what a typical day looks like for a receptionist at UHI.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can make a great first impression, especially for a role like Receptionist.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience in customer service and any relevant skills that align with UHI's values. This shows us that you understand what we're looking for and that you're genuinely interested in the role.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for both of us!
How to prepare for a job interview at Kingdom Services Group Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at UHI. Familiarise yourself with their policies and values, as well as the specific tasks mentioned in the job description. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Prepare examples from your past experiences where you've effectively handled enquiries or diffused difficult situations. Practising these scenarios can help you articulate your skills confidently during the interview.
✨Demonstrate Calmness Under Pressure
Since no two days will be the same, it's important to show that you can remain calm and professional in various situations. Think of times when you've had to manage stress or resolve conflicts, and be ready to share those stories to illustrate your ability to handle challenges.
✨Emphasise Your Commitment to Diversity
UHI values culture and diversity, so be prepared to discuss how you would ensure inclusivity in your role. Share any relevant experiences where you've supported diverse groups or addressed discrimination, showing that you align with their commitment to creating a welcoming environment.