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- Tasks: Ensure safety and provide excellent customer service in a secure environment.
- Company: Join Kingdom Group, a supportive team dedicated to security and community.
- Benefits: Earn £12.21 per hour with pension, training, and early pay options.
- Why this job: Make a difference by keeping residents safe while developing your career.
- Qualifications: Strong communication skills; SIA licence preferred but not essential.
- Other info: Flexible 4 on 4 off shifts with opportunities for overtime.
The predicted salary is between 11 - 13 £ per hour.
Kingdom Group have a great opportunity for a Security Officer to join our team working within the premises of a site in Middlesbrough, TS3 area. The Security Officer is responsible for providing a secure and welcoming environment for residents within the facility. This position requires balancing excellent customer service with security tasks to ensure safety while also addressing the needs and concerns of the residents and staff.
When: We’re looking to get the right person in to the team ASAP!
Salary: £12.21 per hour.
Hours: On average 48 hours per week, on a 4 on 4 off pattern.
Shift pattern: 19:00 - 08:00
What’s in it for you?
- Contributory pension scheme.
- A friendly and supportive team.
- Training, career development & progression opportunities.
- Overtime opportunities.
- Access to advanced / early pay scheme.
- Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
Key Responsibilities:
- Greet and assist visitors, residents, or employees in a professional and friendly manner.
- Manage the sign-in/out process, check identification, and issue visitor passes.
- Maintain visitor logs and ensure no unauthorized access to restricted areas.
- Monitor and control building access points, ensuring only authorized individuals enter.
- Maintain key control procedures for both staff and visitors.
- Implement proper security protocols to handle breaches or suspicious behavior.
- Conduct regular patrols of the building and surrounding areas to identify any security risks.
- Monitor security systems, including CCTV cameras, alarm systems, and access control.
- Respond to alarms and investigate disturbances or suspicious activities.
- Respond to emergencies, including medical incidents, fires, or safety hazards.
- Report and document any security incidents, breaches, or suspicious activities in detail.
- Work with local law enforcement and emergency services when necessary.
About you:
- Excellent communication & customer service skills.
- Professional in approach, with a balanced sense of judgement, and a keen eye for detail.
- Previous experience in a similar role is desirable, but not essential.
- A valid SIA DS licence or be in the process of applying for one.
- A full five-year checkable employment history.
- Must be willing to undertake an Enhanced DBS paid for by Kingdom.
Security Officer (17592) in Middlesbrough employer: Kingdom Services Group Ltd
Contact Detail:
Kingdom Services Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer (17592) in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the security industry. A personal recommendation can go a long way in landing that Security Officer role.
✨Tip Number 2
Prepare for the interview by researching Kingdom Group and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in creating a secure and welcoming environment for residents.
✨Tip Number 3
Practice your customer service skills! As a Security Officer, you'll need to balance security tasks with excellent service. Role-play scenarios with a friend to get comfortable handling various situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making your job search easier.
We think you need these skills to ace Security Officer (17592) in Middlesbrough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Security Officer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your customer service and security skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've handled security situations or provided excellent customer service in the past.
Be Professional Yet Approachable: When writing your application, keep a professional tone but let your personality shine through. We value a friendly approach, so don’t hesitate to show us your enthusiasm for creating a welcoming environment for residents.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as soon as possible. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Kingdom Services Group Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with tasks like managing visitor access, conducting patrols, and responding to emergencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role requires balancing security with excellent customer service, think of examples from your past experiences where you've successfully handled customer interactions. Be ready to discuss how you can create a welcoming environment while ensuring safety.
✨Prepare for Scenario-Based Questions
Expect questions that assess your judgement and decision-making skills. Prepare for scenarios like handling suspicious behaviour or responding to an emergency. Think through your responses and be ready to explain your thought process clearly.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly for the interview to convey professionalism. Also, plan to arrive early so you can settle in and show that you value punctuality—an essential trait for a Security Officer.