Cleaning Account Manager (16990f) in London

Cleaning Account Manager (16990f) in London

London Full-Time 40000 - 52000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage cleaning operations while motivating your team to achieve business goals.
  • Company: Join Kingdom Cleaning, a successful and established company in the cleaning sector.
  • Benefits: Enjoy a competitive salary, early pay access, generous leave, and personal development opportunities.
  • Why this job: Shape the future of cleaning services and make a real impact in a dynamic environment.
  • Qualifications: 2+ years in senior operations leadership, ideally in the cleaning or education sectors.
  • Other info: Work in a vibrant team with excellent career growth and recognition schemes.

The predicted salary is between 40000 - 52000 £ per year.

Kingdom Cleaning have an excellent opportunity for a Cleaning Account Manager to join our established and successful team. The role covers a wide area and incorporates a portfolio of contracts which is essential to the ongoing development of Kingdom Cleaning. The Account Manager is required to have a strategic yet hands-on, high-energy, revenue-driven approach who can evidence consistent revenue growth on a business similar in size and set the new vision to drive immediate revenue impact. This is a pivotal role in shaping.

Location: EC4A Area

When: We’re looking to get the right person in to the team ASAP!

Where: Plum Tree Court - Goldman Sachs London with occasional travel to Croydon & East Grinstead

Hours: On average 40 hours per week, Monday to Friday 09:00am - 17:00pm or to suit the business needs.

Pay rate: £46,000.00 Per Annum

What’s in it for you?

  • Competitive Market Salary.
  • Access to Advanced / Early Pay Scheme.
  • 22 Days Annual Leave + Official Bank Holidays.
  • Access to Group Care scheme.
  • Workplace Pension.
  • Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
  • Access to free personal development qualifications and career plans (Kingdom Academy).
  • Weekly Award and Recognition Scheme.

Job Purpose:

Support the regional and account management teams with the cleaning operation within their area of responsibility. Responsible for motivating and training the cleaning operatives to meet the business objectives. Implement, monitor and control cleaning operations to ensure that Client and Company requirements are achieved. Maintain a pipeline that enables the region to maintain and grow its cleaning business with existing and new named clients.

Key Responsibilities:

  • To attend monthly conduct and regular performance reviews against the Job Description with your line manager and provide constructive feedback for continuous improvement, and share any feedback from our clients where needed.
  • To promote/support, recognise and reward and maintain the right balance between colleague happiness and drive.
  • Supporting disciplinary and grievance & constructive management of conflicts.
  • Succession planning for the contract with any individuals and team members.
  • To implement and hold monthly review meetings internally with the support Kingdom account team to discuss with our CBRE clients at Goldman Sachs with an overview of the account and share feedback and news where appropriate.
  • To support and to ensure that files are kept up to date with trackers and action plans where needed to ensure live data is readily available to be shared with clients or Kingdom teams where needed.
  • To support and ensure spending and budgets are met with further planning through the contract, with regular reviews with line management and clients.

The successful applicant will match the below skill set:

  • Senior operation leadership experience – minimum of 2 years or experience in a similar role in the cleaning sector.
  • Knowledge expert/professional in the service field/s.
  • Client account management at a senior level, ideally with multi-location responsibilities.
  • Have some experience in the education sector.
  • Good communication skills.
  • Deliver best-in-class service through a controlled operational structure and a well-maintained and current HOW-written process manual.
  • Oversee contract development plans and fix actions for any RED scoring contract (poor service / retender).
  • Build strong internal relationships with key Kingdom Head of Centre stakeholders to support best-in-class service delivery.
  • Implement and oversee appropriate MI to monitor service delivery.
  • Build strategic and operational-level brand ambassador relationships with local and main clients for the CBRE Goldman Sachs clients.

Professional Qualifications & Licenses (holding or working towards a distinct advantage):

  • A full clean UK driving licence holder.
  • A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right of work compliance.
  • Other appropriate professional qualifications.

Cleaning Account Manager (16990f) in London employer: Kingdom Services Group Ltd

Kingdom Cleaning is an exceptional employer, offering a dynamic work environment in the heart of London, specifically at Plum Tree Court - Goldman Sachs. With a strong focus on employee development through the Kingdom Academy, competitive salaries, and a supportive workplace culture that prioritises colleague wellbeing, we empower our team to thrive both personally and professionally. Join us to be part of a forward-thinking company that values strategic growth and recognises individual contributions.
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Contact Detail:

Kingdom Services Group Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cleaning Account Manager (16990f) in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the cleaning industry and let them know you're on the hunt for a Cleaning Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Kingdom Cleaning and their values. Show us that you understand their mission and how you can contribute to their success. Tailor your responses to highlight your experience in client account management and operational leadership.

✨Tip Number 3

Don’t just wait for job postings! Be proactive and reach out directly to Kingdom Cleaning through our website. Express your interest in the Cleaning Account Manager position and share how your skills align with their needs.

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and remind them why you’re the perfect fit for the team.

We think you need these skills to ace Cleaning Account Manager (16990f) in London

Senior Operation Leadership
Client Account Management
Communication Skills
Training and Motivating Staff
Performance Review Management
Conflict Management
Budget Management
Operational Structure Implementation
Service Delivery Monitoring
Relationship Building
Strategic Planning
Multi-location Management Experience
Knowledge of Cleaning Sector
Experience in Education Sector
Full Clean UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Cleaning Account Manager role. Highlight your senior operation leadership experience and any relevant achievements in the cleaning sector. We want to see how you can bring that high-energy, revenue-driven approach to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven revenue growth in previous positions and how you plan to do the same with Kingdom Cleaning.

Showcase Your Communication Skills: Good communication skills are key for this role. In your application, demonstrate how you've effectively managed client relationships and led teams. We want to see that you can deliver best-in-class service through strong internal and external communication.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at Kingdom Cleaning!

How to prepare for a job interview at Kingdom Services Group Ltd

✨Know Your Numbers

As a Cleaning Account Manager, you'll need to demonstrate your ability to drive revenue growth. Before the interview, gather data on your past achievements in revenue generation and client retention. Be ready to discuss specific figures and strategies that led to your success.

✨Showcase Your Leadership Skills

This role requires strong leadership and team motivation. Prepare examples of how you've successfully managed teams in the past, particularly in the cleaning sector. Highlight any training or performance improvement initiatives you've implemented to boost team morale and productivity.

✨Understand the Client's Needs

Research Kingdom Cleaning and their clients, especially CBRE and Goldman Sachs. Understand their values and expectations. During the interview, be prepared to discuss how you can align your management style with their needs and enhance client satisfaction.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and operational management. Think about challenges you've faced in previous roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

Cleaning Account Manager (16990f) in London
Kingdom Services Group Ltd
Location: London
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