At a Glance
- Tasks: Lead security teams and ensure exceptional service across multiple Tesco sites.
- Company: Join Kingdom Group, a trusted partner of Tesco, in a key leadership role.
- Benefits: Enjoy a competitive salary, generous holiday, and early pay options.
- Other info: Opportunities for professional development and recognition for your hard work.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: 2+ years in security management and strong communication skills required.
The predicted salary is between 40000 - 40000 € per year.
Location: Leicester & surrounding areas
Salary: £40,000
Hours: Avg. 40 hrs/week, Mon–Fri (09:00–17:00 or as required)
Start: As soon as we find the right person
About The Role
We’re looking for a confident, people‑focused Contract Manager to represent the Kingdom brand across multiple Tesco sites. You’ll lead our teams, deliver exceptional security and customer service, and ensure every site operates safely, smoothly, and in line with contract expectations. This is a key leadership role—perfect for someone who thrives on responsibility, teamwork, and making a real impact.
What You’ll Get
- Competitive salary
- Early/advanced pay options
- Generous holiday allowance
- Car allowance (where applicable)
- Group Care scheme
- Workplace pension
- Kingdom Colleague App with EAP & wellbeing support
- Free development & qualifications via Kingdom Academy
- Weekly recognition awards
- Performance related bonus
Your Core Responsibilities
- Deliver all contract expectations to a high standard
- Proactively manage risk across your portfolio
- Ensure compliance with the Operations HOW Manual
- Meet customers monthly to review KPIs and action feedback
- Maintain green service status
- Own scheduling and ensure 100% manning
- Identify underperforming areas and lead improvement plans
- Conduct incident and accident investigations
- Manage 3rd‑party relationships
- Use MI data to drive improvements
- Control budgets for uniforms, training, and equipment
- Lead contract mobilisations and decommissions
- Support regional social value initiatives
- Report successes and complete performance appraisals
Leadership & People Management
- Recruit and retain high‑quality colleagues
- Build strong teams and encourage development
- Lead change and maintain compliance
- Manage disciplinary, grievance, and conflict situations
- Carry out snap site checks, including out‑of‑hours visits
Experience Needed
- At least 2 years’ experience in a similar security management role
- Confident writing procedures, reports, and business cases
- Experience managing budgets
- Full UK driving licence
- Full 5‑year checkable work history
- Right‑to‑work compliance & credit check
Qualifications
- Relevant managerial qualifications
- Frontline SIA Licence (mandatory)
We’re Looking For Someone Who Is
- Vetted to BS 7858 standards
- A strong brand ambassador
- Proactive, driven, and results‑focused
- A confident leader with excellent customer service skills
- Organised, disciplined, and detail‑minded
- A clear communicator (written & verbal)
- Physically fit
- Competent with Microsoft Office
- Able to demonstrate past success
Retail Security Contract Manager in Leicester employer: Kingdom Services Group Ltd
Kingdom Group is an exceptional employer, offering a dynamic work environment in Leicester and surrounding areas where you can truly make a difference. With a strong focus on employee development through the Kingdom Academy, competitive benefits including early pay options and generous holiday allowances, and a culture that values teamwork and recognition, this role as a Retail Security Contract Manager provides a unique opportunity to lead and inspire while ensuring safety and service excellence across multiple Tesco sites.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Contract Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Contract Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Kingdom Group and Tesco thoroughly. Understand their values, recent news, and how they operate. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've led teams, managed risks, or improved performance. Being able to share these experiences confidently will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Security Contract Manager in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any relevant security management experience to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've successfully managed teams or improved service delivery in previous roles to grab our attention.
Showcase Your Achievements:When detailing your experience, focus on quantifiable achievements. Whether it’s improving KPIs or managing budgets, we want to see how you’ve made a real impact in your past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Kingdom Services Group Ltd
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the Retail Security Contract Manager role. Familiarise yourself with Kingdom Group's values and how they align with Tesco’s operations. This will show that you’re not just interested in the job, but also in the company’s mission.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you successfully led a team or managed a project. Highlight how you’ve handled conflict situations or improved team performance. This is crucial since the role requires strong leadership and people management skills.
✨Be Data Savvy
Since the role involves using MI data to drive improvements, brush up on how you’ve used data in previous roles. Be ready to discuss specific metrics you’ve tracked and how they influenced your decision-making. This will demonstrate your analytical skills and proactive approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, the team dynamics, and how success is measured. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
