At a Glance
- Tasks: Monitor and patrol retail premises, ensuring safety and security for customers and staff.
- Company: Join Kingdom Group, a trusted partner of Tesco, in a supportive environment.
- Benefits: Earn £13.47 per hour with flexible shifts and opportunities for career progression.
- Other info: Dynamic role with potential for permanent positions and weekly recognition rewards.
- Why this job: Make a real impact by providing a safe and welcoming environment for all.
- Qualifications: Valid SIA Security Guard Licence and own transport are essential.
The predicted salary is between 13.47 - 13.47 £ per hour.
Retail Security Relief Officer – Tesco Partnership
Location: Heanor, DE75 7EX
Covering: Heanor, Alfreton, Ilkeston and various stores across Nottingham City Centre
Pay: £13.47 per hour
Hours: Approximately 35 hours per week
Shifts: Monday to Sunday – Early and Late Shifts (Full Flexibility Required)
Shift Times: Early starts from 06:00 and late finishes up to 00:00
Requirements:
- Valid SIA Security Guard Licence and Own Transport Essential
About The Role
Kingdom Group, a trusted partner to Tesco, is seeking a professional, reliable, and customer-focused Retail Security Relief Officer to provide cover for holidays, sickness, and other absences across multiple store locations.
This Role Involves Supporting Stores In:
- Heanor DE75 7EX
- Alfreton DE55 7BT
- Ilkeston DE7 8DG
- Various stores across Nottingham City Centre
The successful candidate must be able to travel and work within approximately a 10–15 mile radius of the listed locations. Own transport is essential. This is a relief position requiring full flexibility to work a variety of shifts, including early mornings, evenings, weekends, and bank holidays in line with operational requirements. While full-time hours cannot be guaranteed initially, there is potential for hours to increase over time, with opportunities to progress into a permanent full-time role subject to business needs.
Key Responsibilities:
- Monitoring and patrolling premises regularly
- Conducting internal and external patrols
- Acting as a visible deterrent to theft, damage, trespassing, and anti-social behaviour
- Responding to alarms, incidents, and emergencies
- Controlling access to buildings and restricted areas
- Conducting searches where authorised and appropriate
- Monitoring CCTV systems and reporting suspicious activity
- Completing accurate incident and occurrence reports
- Carrying out opening and closing procedures
- Checking fire exits, safety equipment, and security systems
- Monitoring vehicles, deliveries, and vulnerable areas
- Reporting maintenance issues and safety hazards
- Liaising with police, fire service, ambulance crews, and other emergency services when required
- Ensuring compliance with site rules, company procedures, and health and safety policies
- Managing conflict situations professionally and calmly
Customer Service Responsibilities:
- Providing a professional and welcoming presence at all times
- Greeting visitors, customers, and colleagues courteously
- Assisting customers and staff when required
- Providing directions and site information
- Supporting store operations alongside Tesco colleagues
- Handling complaints and difficult situations calmly and professionally
- Maintaining a high standard of appearance and professionalism
Emergency Responsibilities:
- Assisting with building evacuations during emergencies
- Providing first aid support where appropriately trained
- Preserving crime scenes when necessary
- Reporting incidents immediately to management
- Completing all required emergency documentation accurately
What We're Looking For:
- Valid SIA Security Guard Licence (essential)
- Own transport and ability to travel between locations (essential)
- Full 5-year checkable work history
- Strong communication and customer service skills
- Excellent observation and attention to detail
- Professional, confident, and reliable approach
- Good conflict management and decision-making skills
- Ability to remain calm under pressure
- Flexible approach to working hours, including weekends and bank holidays
- Previous security experience desirable but not essential
- Strong teamwork skills and a positive attitude
Why Join Kingdom?
- Weekly Recognition – colleague rewards and shout-outs
- Colleague CARE Platform – wellbeing support, perks, and discounts
- Career Progression – clear development pathways
- Referral Bonus Scheme – earn by recommending friends
- Paid Social Value Days – give back to your community
- Award-Winning Team – supportive environment where you are valued
Additional Information:
This is a relief position covering holidays, sickness, and operational requirements across multiple store locations. Full flexibility is required to meet business needs. Hours may vary depending on operational requirements. Opportunities may become available to progress into a permanent role in the future. You will receive a contract of employment from your employer separately.
Apply Today
Join a team where you can develop your skills, make a real impact, and help provide a safe and welcoming environment for customers and colleagues. Be Proud. Be Professional. Be Kingdom.
Security Officer in Heanor employer: Kingdom Services Group Ltd
Kingdom Services Group Ltd is an excellent employer for those passionate about environmental conservation and community engagement. With a focus on employee development, the company offers training opportunities and a supportive team culture, ensuring that staff feel valued and empowered in their roles. Working in the Monmouth area not only provides a chance to make a tangible impact on local communities but also comes with the benefit of flexible shifts and weekly pay.
Contact Details:
Kingdom Services Group Ltd Recruitment Team
