At a Glance
- Tasks: Be the friendly face of our student accommodation, welcoming visitors and handling enquiries.
- Company: Join Kingdom Services Group at the University of the Highlands and Islands.
- Benefits: Earn £13.45 per hour with flexible hours and weekly pay.
- Other info: Dynamic role with opportunities to grow and support the local community.
- Why this job: Make a positive impact on students' experiences in a vibrant campus environment.
- Qualifications: Great communication skills and a professional attitude; experience is a plus but not essential.
The predicted salary is between 28000 - 28000 £ per year.
Kingdom Services Group have a great opportunity to join our team, working within a student accommodation complex at the University of the Highlands and Islands, as a Receptionist. UHI is an integrated university encompassing both further and higher education with a reputation built on an innovative approach to learning.
We are looking for someone who has the ability to remain calm and professional in a range of situations, quickly assessing and diffusing situations in line with UHI policies and values. No two days will be the same in this role. You will play a fundamental part in creating a great first and lasting impression on visitors to the campus, whilst making each visitor feel welcome.
Please Note: This role requires a criminal background check via the Disclosure and Barring Service. If you are the successful candidate, we will ask for your permission to access the DBS Update Service and we may also need to view your disclosure certificate.
Where: Fort William, PH33. When: We’re looking to get the right person in to the team ASAP. Salary: £13.45 per hour. Hours: On average 35 hours per week, Monday - Friday 08.30 am - pm.
What You Will Be Doing
- Acting as an initial point of contact for visitors to site based at the reception
- General enquiries and administration including answering telephone calls and responding to email enquiries in an appropriate and timely way and light administration duties in UHI’s student management system
- Monitoring access to the premises and visitors
- Support the accommodation team with room allocations, including assisting in assigning rooms and potential room swaps
- Reporting incidents and anti-social behaviour to the relevant authorities
- Recording information accurately and effectively
- Provide front line resolution to student concerns and queries
- Implementing policies and procedures to ensure effective service delivery
- Ensuring culture and diversity issues for the clients are considered at all times, and reporting any forms of discrimination
What do we need from you?
- Excellent communication & customer service skills
- Flexible in duties undertaken
- Professional in approach, with a balanced sense of judgement, and a keen eye for detail
- Previous experience in a similar role is desirable, but not essential
- A full five-year checkable employment history
- Own transport preferred
If you are passionate about the environment and supporting the local community, apply now to be part of the Kingdom family. You will receive a contract of employment from your employer separately. You will receive your pay weekly on a Friday from HIVE 360 Payroll Services Provider. You will not be working for Kingdom Service Group directly, although will have the opportunity to request your temporary agreement to be transferred to a Kingdom Contract in the future.
Receptionist in Fort William employer: Kingdom Services Group Ltd
Kingdom Services Group is an exceptional employer, offering a dynamic work environment at the University of the Highlands and Islands in Fort William. With a strong focus on employee growth and community support, we provide comprehensive training and development opportunities, ensuring that our team members thrive in their roles. Our inclusive culture values professionalism and customer service, making it a rewarding place to work for those looking to make a positive impact in a vibrant educational setting.
Contact Details:
Kingdom Services Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Fort William
✨Tip Number 1
First things first, make sure you know the company inside out. Research Kingdom Services Group and the University of the Highlands and Islands. This way, when you get to the interview, you can show off your knowledge and enthusiasm for the role!
✨Tip Number 2
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on common receptionist questions and how you’d handle tricky situations. This will help you stay calm and professional when it counts.
✨Tip Number 3
Dress the part! First impressions matter, especially in a role where you'll be welcoming visitors. Choose smart, professional attire that reflects the welcoming vibe of the university.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in the community.
We think you need these skills to ace Receptionist in Fort William
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role like Receptionist where customer service is key.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant skills and experiences that align with what we’re looking for at UHI. This shows us that you’ve done your homework and are genuinely interested in the role.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Kingdom Services Group Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist at the University of the Highlands and Islands. Familiarise yourself with their policies and values, as this will help you demonstrate how you can contribute to creating a welcoming environment for visitors.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Prepare examples from your past experiences where you've successfully handled enquiries or diffused difficult situations. This will show that you can remain calm and professional, even when things get hectic.
✨Demonstrate Flexibility and Adaptability
No two days will be the same in this role, so it's important to highlight your flexibility. Think of times when you've had to adapt quickly to changing circumstances and be ready to share those stories during your interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced by the accommodation team, or how they handle diversity issues. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
