At a Glance
- Tasks: Ensure safety at Edinburgh Castle, monitor CCTV, and assist visitors.
- Company: Join Kingdom Services Group Ltd, a supportive and friendly team.
- Benefits: Competitive pay, pension scheme, training, and career development opportunities.
- Other info: Flexible shifts with overtime options and access to wellbeing support.
- Why this job: Be part of Scotland's history while making a real difference in visitor safety.
- Qualifications: SIA licence required; excellent communication and customer service skills essential.
The predicted salary is between 26328 - 27648 € per year.
An excellent opportunity has arisen for a Security Officer to join Kingdom Services Group Ltd. We are seeking a dedicated and vigilant Security Officer to join the team at Edinburgh Castle EH1 area, one of Scotland's most iconic landmarks. The role is critical in ensuring the safety and security of visitors, staff, and the historic site itself. The successful candidate will demonstrate professionalism, reliability, and a strong commitment to upholding safety standards. Applicants will need to undertake a DBS and will need to be able to understand Safeguarding.
Start Date: ASAP!
Hours: On average 40-48 hours per week, shifts as per site rota. 6 on 3 off, Monday to Sunday. Winter hours: 09:00am - 17:00pm & Summer hours: 09:00am - 18:00pm.
Pay rate: £12.60 per hour.
What’s in it for you?
- Contributory pension scheme.
- A friendly and supportive team.
- Training, career development & progression opportunities.
- Overtime opportunities.
- Access to advanced / early pay scheme.
- Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
Responsibilities:
- CCTV monitoring and operation.
- Baggage searches.
- Be a visible presence at front of house.
- Patrol perimeter of Castle Esplanade.
- Attend calls made by Historic Environment Scotland staff for assistance.
- Be present at the firing of the One O'Clock Gun.
- Ensure that all interactions with visitors are appropriate to a 5-star visitor attraction. Security personnel must be polite, engaged, and helpful at all times when interacting with visitors.
- Maintain regular radio contact with Historic Environment Scotland personnel consistent with radio protocols and use set by Historic Environment Scotland's Contract Manager.
- On rare occasions, assist the Duty Manager in escorting visitors from site.
- Fluent in the use of the English language.
Person Specification:
- A valid SIA licence.
- A valid SIA CCTV License.
- Own transport is required.
- Excellent communication & customer service skills.
- Professional in approach, with a balanced sense of judgement, and a keen eye for detail.
- Previous experience in a similar role is desirable, but not essential.
- A full five-year checkable employment history.
At Kingdom we take pride in our ability to develop our employees beyond their starting role within the company. Working in partnership with Skill Centre we will make sure you meet all the requirements for your role as well as using existing funding programmes to open up a whole host of career opportunities for you. The qualifications on offer include courses such as First Aid, Customer Services, Team Leading and Conflict Management to name but a few and you will be supported on your training journey with access to the latest e-learning software and equipment.
If this sounds like you and you’d like to begin your journey on a career in security with Kingdom Services Group, we would love to talk to you!
Security Officer in Edinburgh employer: Kingdom Services Group Ltd
Kingdom Services Group Ltd. offers an exceptional work environment for Security Officers at the historic Edinburgh Castle, where you will play a vital role in ensuring the safety of one of Scotland's most iconic landmarks. With a strong focus on employee development, you will have access to comprehensive training and career progression opportunities, alongside a supportive team culture that values professionalism and customer service. Enjoy competitive pay, a contributory pension scheme, and unique benefits such as early pay access and wellbeing support, making this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in security or related fields. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common security scenarios and how you'd handle them. Think about your past experiences and how they relate to the role of a Security Officer at Edinburgh Castle.
✨Tip Number 3
Show off your communication skills! During interviews, be sure to demonstrate how you can engage with visitors and staff effectively. Remember, being polite and helpful is key in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us at Kingdom Services Group.
We think you need these skills to ace Security Officer in Edinburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Security Officer role. Highlight your relevant experience, especially in customer service and security, to show us why you're the perfect fit for Edinburgh Castle.
Showcase Your Skills:We want to see your excellent communication skills shine through! Use specific examples from your past experiences to demonstrate how you've handled challenging situations or provided top-notch service.
Be Professional and Polite:Since this role involves interacting with visitors at a 5-star attraction, it's crucial to convey professionalism in your application. Use a friendly tone but keep it respectful and polished to reflect the standards we uphold.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Kingdom Services Group.
How to prepare for a job interview at Kingdom Services Group Ltd
✨Know Your Role
Make sure you understand the responsibilities of a Security Officer at Kingdom Services Group. Familiarise yourself with the specific tasks like CCTV monitoring, baggage searches, and maintaining a visible presence. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As a Security Officer, excellent communication is key. Prepare examples of how you've effectively interacted with customers or handled difficult situations in the past. This will show that you can maintain professionalism and provide top-notch service to visitors at Edinburgh Castle.
✨Highlight Your Attention to Detail
Security roles require a keen eye for detail. Be ready to discuss instances where your attention to detail made a difference, whether it was spotting something unusual or ensuring safety protocols were followed. This will illustrate your suitability for the role.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
