At a Glance
- Tasks: Manage customer enquiries and support the team with admin tasks.
- Company: Join a well-known company in Farringdon, London.
- Benefits: Earn £14 per hour with a 3+ month contract.
- Other info: Immediate start available; perfect for students seeking flexible work.
- Why this job: Gain valuable experience in customer service and administration.
- Qualifications: Strong customer service skills and attention to detail required.
The predicted salary is between 28000 - 29000 £ per year.
We are currently recruiting for a Service Administrator / Customer Service Administrator to join a well-known company, based in Farringdon. This is an office-based role (not reception-facing), supporting the team with a range of customer service and administrative duties.
Key Responsibilities
- Managing customer enquiries and handling complaints professionally
- Carrying out administrative tasks and accurate data entry
- Communicating confidently with customers over the phone and via email
- Supporting the team with day-to-day operational tasks
What We’re Looking For
- Strong customer service experience, including complaint handling
- Good administrative skills and attention to detail
- Confident and professional phone manner
- Good technical understanding and the ability to learn industry-specific terminology quickly
Location: Farringdon, EC1R 0AT
If you’re available immediately and looking for your next opportunity, we’d love to hear from you!
Customer Service Administrator employer: Kingdom Services Group Ltd
Join a dynamic team in Farringdon, where we prioritise employee growth and development in a supportive work culture. As a Customer Service Administrator, you'll benefit from competitive pay, hands-on training, and the opportunity to enhance your skills in a well-respected company known for its commitment to excellence in customer service.
Contact Details:
Kingdom Services Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone manner! Since this role involves communicating with customers over the phone, try role-playing with a friend or family member. This will help you sound confident and professional when it counts.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle complaints or tricky enquiries. Having a few examples ready will make you feel more prepared and show off your strong customer service experience.
✨Tip Number 4
Don’t forget to apply through our website! We’re here to support you in landing that Customer Service Administrator role, so make sure you take advantage of all the resources we offer to help you succeed.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and administrative skills. We want to see how you've handled enquiries and complaints in the past, so don’t hold back on those examples!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. Be confident and professional, just like we expect you to be with our customers.
Show Off Your Attention to Detail:In this role, accuracy is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Kingdom Services Group Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled complaints in the past and what strategies you use to ensure customer satisfaction. This will show that you understand the role and can handle the responsibilities.
✨Show Off Your Admin Skills
Prepare examples of your administrative experience, especially focusing on data entry and attention to detail. You might be asked about specific tools or software you've used, so make sure you can talk confidently about your technical skills.
✨Practice Your Communication Style
Since this role involves a lot of phone and email communication, practice speaking clearly and professionally. You could even do a mock interview with a friend to get comfortable with articulating your thoughts and responding to potential questions.
✨Research the Company
Take some time to learn about the company you're interviewing with. Understanding their values and customer service philosophy can help you tailor your answers and demonstrate that you're genuinely interested in the role and the organisation.
