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- Tasks: Engage with clients, manage security protocols, and ensure safety at a supported living site.
- Company: Join Kingdom Services Group Ltd, a supportive team dedicated to community safety.
- Benefits: Enjoy a contributory pension, Hastee pay, training opportunities, and overtime options.
- Why this job: Kickstart your security career in a friendly environment with growth potential.
- Qualifications: SIA Licence required; customer service skills and a keen eye for detail are essential.
- Other info: Flexible shifts: 4 on, 4 off; must have own transport.
An excellent opportunity has arisen for a Concierge Security Support Officer to join Kingdom Services Group Ltd, working at a supported living site in Bath, BA1 area. If you have an SIA Licence and are looking for a role where you will be supported and offered development opportunities, we would like to hear from you!
Hours: On average 40 hours per week, shifts as per site rota. 4 on 4 off. Monday - Sunday 22:00pm - 08:00am
Pay rate: £12.21 per hour.
What’s in it for you?
- Contributory pension scheme.
- Hastee pay – get an advance on your salary when needed!
- A friendly and supportive team.
- Training, career development & progression opportunities.
- Overtime opportunities.
About The Role
- To communicate and engage effectively with clients and visitors.
- To act as first point of contact for clients and visitors.
- Collection/distribution of flat keys.
- Signing visitors in/out of building & ensuring visitors procedure followed.
- To complete void register.
- To participate in completing duty of care register and to respond to any concerns relating to this.
- To ensure that security of clients and the project is maintained by completing hourly patrols and recording appropriately, by monitoring CCTV and completing notes and clients and visitors movements.
- CCTV management/operation.
- With basic health and safety knowledge through training complete visual inspections of the property and make notes to ensure health and safety requirements and maintained including fire procedures.
- To report any out of hours emergency repairs.
- To complete concierge check lists and feedback and record any relevant information in communication book and handover to day shift staff.
- Complete incident reports if required.
- Report any significant client issues to on call staff/supervisor.
About You
- Excellent communication & customer service skills.
- Professional in approach, with a balanced sense of judgement, and a keen eye for detail.
- Previous experience in a similar role is desirable, but not essential.
- A valid SIA Licence or have applied for one.
- A full five-year checkable employment history.
- Must be willing to undertake an enhanced DBS paid for by Kingdom.
- Own transport is required.
If this sounds like you and you’d like to begin your journey on a career in security with Kingdom Services Group, we would love to talk to you!
Concierge Security Officer employer: Kingdom Services Group Ltd
Contact Detail:
Kingdom Services Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge Security Officer
✨Tip Number 1
Familiarise yourself with the specific duties of a Concierge Security Officer. Understanding the role's responsibilities, such as managing CCTV and conducting patrols, will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Highlight your communication skills in conversations or interviews. Since this role involves engaging with clients and visitors, showcasing your ability to interact professionally can set you apart from other candidates.
✨Tip Number 3
If you have previous experience in security or customer service, be ready to discuss specific examples. Relating your past experiences to the job requirements can illustrate your suitability for the role.
✨Tip Number 4
Make sure to mention your SIA Licence status when speaking with recruiters. If you’re in the process of obtaining one, express your commitment to completing it, as this is a key requirement for the position.
We think you need these skills to ace Concierge Security Officer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience in security or customer service roles. Even if it's not directly related, showcase transferable skills that demonstrate your ability to communicate effectively and handle responsibilities.
SIA Licence Confirmation: Clearly state your SIA Licence status in your application. If you have applied for one, mention this as well. This is a crucial requirement for the role, so ensure it stands out.
Tailor Your CV: Customise your CV to reflect the specific skills and attributes mentioned in the job description. Use keywords from the listing, such as 'excellent communication', 'customer service skills', and 'attention to detail' to catch the employer's eye.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the Concierge Security Officer position. Mention your passion for security, your commitment to client safety, and how you can contribute to the team at Kingdom Services Group.
How to prepare for a job interview at Kingdom Services Group Ltd
✨Showcase Your Communication Skills
As a Concierge Security Officer, excellent communication is key. Be prepared to demonstrate your ability to engage effectively with clients and visitors during the interview. Use clear and concise language, and provide examples of how you've successfully communicated in previous roles.
✨Highlight Your Attention to Detail
This role requires a keen eye for detail, especially when it comes to security protocols and health and safety inspections. During the interview, share specific instances where your attention to detail made a difference, whether in a previous job or a relevant situation.
✨Discuss Your Problem-Solving Abilities
Being a first point of contact means you'll face various challenges. Prepare to discuss how you've handled difficult situations in the past, particularly those that required quick thinking and effective problem-solving skills. This will show your potential employer that you're capable of managing unexpected issues.
✨Demonstrate Your Commitment to Professionalism
Professionalism is crucial in this role. Make sure to convey your understanding of the importance of maintaining a professional demeanor at all times. You can mention any relevant training or experiences that have shaped your professional approach, as well as your willingness to adhere to company policies and procedures.
