Concierge Security Officer

Kingdom Services Group have a great opportunity for a Concierge Security Officer to join our team, working at a supported living site in Felixstowe, IP11 area.

If you have an SIA Licence and are looking for a role where you will be supported and offered development opportunities, we would like to hear from you!

When: We’re looking to get the right person into the team ASAP!

Hours: On average 60 hours per week, shifts as per site rota. Monday to Saturday 22:00pm – 08:00am.

Salary: £11.44 per hour

What’s in it for you?

• Contributory pension scheme.
• Hastee pay – get an advance on your salary when needed!
• A friendly and supportive team.
• Training, career development & progression opportunities.
• Overtime opportunities.

About the role:

• To communicate and engage effectively with clients and visitors.
• To act as the first point of contact for clients and visitors.
• Collection/distribution of flat keys.
• Signing visitors in/out of the building & ensuring visitor procedures are followed.
• To complete the void register.
• To participate in completing the duty of care register and respond to any concerns relating to this.
• To ensure that the security of clients and the project is maintained by completing hourly patrols and recording appropriately, monitoring CCTV, and completing notes on clients and visitors\’ movements. CCTV management/operation.
• With basic health and safety knowledge through training, complete visual inspections of the property and make notes to ensure health and safety requirements are maintained, including fire procedures.
• To report any out-of-hours emergency repairs.
• To complete concierge checklists and feedback, and record any relevant information in the communication book and handover to day shift staff.
• Complete incident reports if required.
• Report any significant client issues to on-call staff/supervisor.

About you:

• Excellent communication & customer service skills.
• Professional in approach, with a balanced sense of judgement, and a keen eye for detail.
• Previous experience in a similar role is desirable, but not essential.
• A valid SIA Licence or have applied for one.
• A full five-year checkable employment history.
• Own transport is required.

If this sounds like you and you’d like to begin your journey on a career in security with Kingdom Services Group, we would love to talk to you!

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