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- Tasks: Lead a dynamic cleaning operation and motivate a large team to achieve excellence.
- Company: Join Kingdom Cleaning, a leader in the cleaning sector with a focus on innovation.
- Benefits: Enjoy a competitive salary, 22 days leave, and access to personal development opportunities.
- Why this job: Make a real impact in a flagship corporate office while driving revenue growth.
- Qualifications: Proven leadership experience in cleaning services and strong client management skills.
- Other info: Exciting career growth potential in a vibrant work environment.
The predicted salary is between 60000 - 84000 £ per year.
Kingdom Cleaning have an excellent opportunity for an experienced Cleaning/Housekeeping Account Manager to join our established and successful team. The role covers a brand new flagship office and additional locations within our client campus. The Account Manager is required to have a strategic yet hands-on, high-energy, revenue-driven mindset who can evidence consistent revenue growth on a business similar in size and set a new vision to drive immediate revenue impact. This is a pivotal role in shaping innovation, technology and having the mindset of making a difference in leading this contract to be the best in class in all that we do.
When: We’re looking to get the right person in to the team ASAP!
Where: Canary Wharf, London
Hours: On average 40 hours per week, Monday to Friday 09:00am - 17:00pm or to suit the business needs.
Pay rate: £60,000.00 Per Annum
What’s in it for you?
- Being a leader of a 1.1m SqFt corporate flagship site office
- Competitive Market Salary
- Access to Advanced / Early Pay Scheme
- 22 Days Annual Leave + Official Bank Holidays
- Access to Group Care scheme
- Workplace Pension
- Kingdom Colleague App including Employee Assistance Program and Wellbeing Support
- Access to free personal development qualifications and career plans (Kingdom Academy)
Job Purpose
- Leading a 24/7 operation with an on-site management team and over 100 staff operatives
- Support the regional and account management teams with the cleaning operation within their area of responsibility
- Responsible for motivating and training the cleaning operatives to meet the business objectives
- Implement, monitor and control cleaning operations to ensure that Client and Company requirements are achieved
- Maintain and grow on-site KPIs and relationships with a proactive focus on relationship building and customer SLAs
- Motivating, leading and developing a large team within a flagship corporate office
- Identify productivity opportunities and enhancements of the services through day to day operations
- Be able to end-to-end present supporting documents and host presentations internally and externally on various subjects
Key Responsibilities
- Having an eye for detail, being able to analyse information and data to make decisions that will improve operations and service levels
- Attend and present monthly operations reviews following an agenda set by line management and clients
- Motivate, promote, recognise and reward, and maintain the right balance between colleague happiness and drive
- Support and lead Kingdom processes HR, HSQE, training and development processes and policies
- Focus and drive succession planning for the contract with any individuals and team members
- Implement and hold monthly internal review meetings with the Kingdom account team to discuss with our CBRE clients at Canary Wharf
- Support and ensure files are kept up to date with trackers and action plans where needed to ensure live data is ready for sharing with clients or Kingdom teams
- Support and ensure spending and budgets are met with further planning through the contract, with regular reviews with line management and clients
The Successful Applicant Will Match The Below Skill Set
- Senior operation leadership experience – minimum of 2 years or experience in a similar role in the cleaning sector
- Knowledge expert/professional in the cleaning / housekeeping sector
- Knowledge and experience within a high-spec hospitality level cleaning, including Pest Control, Window Cleaning and Washroom Services
- Client account management at a senior level, ideally with multi-location responsibilities
- Experience in cleaning services within the banking / finance sector
- Good communication and interpersonal skills
- Ability to demonstrate strategy and planning ideas and implement visions to operations
- Ability to multi-function operations over more than one building / location
- Work alongside supplier partners to ensure the contract achieves best in class service and innovative concepts
Professional Qualifications & Licenses (holding or working towards a distinct advantage)
- A full clean UK driving licence
- A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right to work compliance
- Other appropriate professional qualifications
If this sounds like you and you’d like to begin your journey with Kingdom Cleaning, please apply now!
Cleaning/ Housekeeping Account Manager employer: Kingdom Services Group Ltd
Contact Detail:
Kingdom Services Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning/ Housekeeping Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and hospitality sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in Kingdom Cleaning and how you can contribute to their success. Tailor your answers to reflect their mission and goals.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you articulate your experience and skills confidently, especially when discussing your leadership and operational strategies in the cleaning sector.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Kingdom Cleaning team. So, get your application in and let’s make it happen!
We think you need these skills to ace Cleaning/ Housekeeping Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cleaning/Housekeeping Account Manager role. Highlight your relevant experience in operations leadership and client account management, especially in the cleaning sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven revenue growth and improved operations in previous positions. We love a good story that showcases your achievements!
Showcase Your Leadership Skills: As an Account Manager, you'll be leading a large team. Make sure to highlight your leadership experience and how you've motivated teams in the past. We want to know how you can inspire others to achieve their best while maintaining high service standards.
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team at Kingdom Cleaning!
How to prepare for a job interview at Kingdom Services Group Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the cleaning and housekeeping sector. Familiarise yourself with industry standards, especially in high-spec environments like banking and finance. Being able to discuss specific cleaning techniques or innovations will show that you're serious about the role.
✨Showcase Your Leadership Skills
As an Account Manager, you'll be leading a large team. Prepare examples of how you've motivated and developed staff in previous roles. Think about times when you've successfully implemented strategies that improved operations or service levels, and be ready to share those stories.
✨Be Data-Driven
The job requires analysing information to make decisions. Bring along any relevant data or KPIs from your past experiences that demonstrate your ability to drive revenue growth and improve service delivery. This will help you stand out as someone who can make a tangible impact.
✨Prepare for Presentations
You'll need to present to clients and internal teams, so practice your presentation skills. Think about how you can clearly communicate your vision and strategies. Consider preparing a mock presentation on a relevant topic to showcase your ability to engage and inform an audience.
