At a Glance
- Tasks: Ensure a safe and welcoming environment while providing top-notch customer service.
- Company: Join the Kingdom Group, partnering with Poundstretcher in Birmingham.
- Benefits: Competitive pay, pension scheme, ongoing training, and wellbeing support.
- Other info: Flexible hours with opportunities for overtime and career growth.
- Why this job: Be part of a friendly team and make a real difference in retail security.
- Qualifications: Valid SIA Door Supervisor Licence and excellent communication skills.
The predicted salary is between 12.71 - 12.71 £ per hour.
Join Kingdom Group at Poundstretcher Acocks Green, Birmingham. Kingdom Group is delighted to be recruiting on behalf of our valued partner, Poundstretcher, for a Retail Security Officer to join the team at their Acocks Green store in Birmingham. If you hold a valid SIA Door Supervisor Licence, have excellent customer service skills, and are looking for a permanent role with a reputable security provider, we'd love to hear from you.
Location: Poundstretcher Acocks Green, Birmingham
Hours & Shift Pattern: 30 Hours Per Week
Days Of Work:
- Monday: 10:00 - 18:00
- Wednesday: 10:00 - 18:00
- Friday: 10:00 - 18:00
- Sunday: 10:00 - 16:00
Pay Rate: £12.71 per hour
What's in it for You?
- Contributory pension scheme
- Friendly and supportive team environment
- Ongoing training and career development opportunities
- Opportunities for overtime
- Access to an advanced/early pay scheme
- Employee Assistance Programme and wellbeing support
- Opportunity to work for a leading security provider
About The Role: As a Retail Security Officer, you will play a vital role in maintaining a safe, secure, and welcoming environment for customers, colleagues, and visitors while delivering excellent customer service.
Key Responsibilities:
- Providing a visible security presence within the store
- Conducting site patrols and surveillance
- Incident reporting and management
- Completing Daily Occurrence Book (DOB) entries
- Preventing theft, loss, and anti-social behaviour
- Responding professionally to incidents and emergencies
- Supporting store management and staff
- Building positive relationships with customers and visitors
- Maintaining strong tenant and customer relations
- Problem solving and conflict resolution
- Ensuring all security procedures are followed
About You:
- A valid SIA Door Supervisor Licence
- Own transport is essential
- Excellent communication and customer service skills
- A professional and confident approach
- Strong observational and problem-solving skills
- The ability to remain calm under pressure
- A full five-year checkable employment history
- Previous retail security experience is desirable but not essential
Retail Security Officer in Birmingham employer: Kingdom Services Group Ltd
Kingdom Services Group Ltd is an excellent employer, offering a dynamic work environment at Tesco Scarborough Castle where you can thrive as a Retail Security Officer. With flexible shifts averaging 48 hours per week, a strong emphasis on employee growth, and the opportunity to provide exceptional customer service, you'll find a rewarding career path here. Our supportive culture and commitment to staff well-being make this an ideal place for those seeking meaningful employment in security.
Contact Details:
Kingdom Services Group Ltd Recruitment Team
