Retail Security Officer
Join Kingdom Group at Poundstretcher Acocks Green, Birmingham
Kingdom Group is delighted to be recruiting on behalf of our valued partner, Poundstretcher, for a Retail Security Officer to join the team at their Acocks Green store in Birmingham.
If you hold a valid SIA Door Supervisor Licence, have excellent customer service skills, and are looking for a permanent role with a reputable security provider, we'd love to hear from you.
Location
Poundstretcher Acocks Green, Birmingham
Hours & Shift Pattern
30 Hours Per Week
Days of Work:
- Monday: 10:00 - 18:00
- Wednesday: 10:00 - 18:00
- Friday: 10:00 - 18:00
- Sunday: 10:00 - 16:00
Pay Rate
£12.71 per hour
What's in it for You?
- Contributory pension scheme
- Friendly and supportive team environment
- Ongoing training and career development opportunities
- Opportunities for overtime
- Access to an advanced/early pay scheme
- Employee Assistance Programme and wellbeing support
- Opportunity to work for a leading security provider
About the Role
As a Retail Security Officer, you will play a vital role in maintaining a safe, secure, and welcoming environment for customers, colleagues, and visitors while delivering excellent customer service.
Key Responsibilities
- Providing a visible security presence within the store
- Conducting site patrols and surveillance
- Incident reporting and management
- Completing Daily Occurrence Book (DOB) entries
- Preventing theft, loss, and anti-social behaviour
- Responding professionally to incidents and emergenciesSupporting store management and staff
- Building positive relationships with customers and visitors
- Maintaining strong tenant and customer relations
- Problem solving and conflict resolution
- Ensuring all security procedures are followed
About You
To be successful in this role, you will have:
- A valid SIA Door Supervisor Licence
- Own transport is essential
- Excellent communication and customer service skills
- A professional and confident approach
- Strong observational and problem-solving skills
- The ability to remain calm under pressure
- A full five-year checkable employment history
- Previous retail security experience is desirable but not essential
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Retail Security Officer (18725A) in Birmingham employer: Kingdom Services Group Ltd
Kingdom Services Group Ltd is an excellent employer, offering a dynamic work environment at Tesco Scarborough Castle where you can thrive as a Retail Security Officer. With flexible shifts averaging 48 hours per week, a strong emphasis on employee growth, and the opportunity to provide exceptional customer service, you'll find a rewarding career path here. Our supportive culture and commitment to staff well-being make this an ideal place for those seeking meaningful employment in security.
Contact Details:
Kingdom Services Group Ltd Recruitment Team
