At a Glance
- Tasks: Engage with the community to tackle anti-social behaviour and support those in need.
- Company: Join the Kingdom Group, a supportive team making a difference in Birmingham.
- Benefits: Earn £14.50 per hour with flexible shifts and access to mental health support.
- Other info: Enjoy a rewarding career with training provided and opportunities for growth.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: No prior experience needed; just bring your enthusiasm and a calm approach.
The predicted salary is between 11 - 17 £ per hour.
Kingdom Group are recruiting a Community Safety ASB Officer! If you care about your local environment, then this is the job for you! Previous experience is not essential, as full training will be provided. We are looking for self-motivated and enthusiastic people to join our team of Community ASB Officers.
Where: Birmingham, B2 area
Pay: £14.50 per hour
Hours: Flexible weekly shifts between the hours of 06:00-00:00
About The Role
An exciting opportunity has arisen to join the Council’s ASB Enforcement Team. Southwark Council are looking to recruit an ASB Community Officer, to join a multi-skilled innovative enforcement team. The role has a variety of responsibilities under the ASB umbrella such as engaging with people begging, rough sleeping, street drinking and behaviour that is causing a negative effect on businesses or premises which include the community who work, live in and visit London. Provide help and support to people that require it by directing them to the support services available. This is a high profile and rewarding role that will help make a real difference to the lives of those who experience anti-social behaviour in London.
Responsibilities
- You will be responsible for investigating anti-social behaviour incidents across a broad range of tenures and across the wider community.
- Contacting support services.
- Patrol Council wards as directed.
- Collect information by interviewing residents, perpetrators, and witnesses.
- You will manage a varied and complex caseload.
- Offer guidance, support, and protection to victims of anti-social behaviour, and connect them with other organizations like Victim Support if needed.
- Collaborate with the police, local councils, and other organizations to address complex issues and work on community-wide safety plans.
- In order to resolve issues, you will adopt a multi-agency approach, providing an effective response through intervention, prevention, and enforcement to achieve the best outcomes for our residents and businesses.
- You will operate in a professional and efficient manner to deliver a high-quality service in line with council policies and procedures.
- You will be required to investigate, gather evidence, prepare witness statements to support legal proceedings, and give evidence in court.
Training will be provided on site.
Person Specification
- A calm and assertive manner with the ability to deal professionally and diplomatically with people from all backgrounds.
- A resilient character, as some interaction with the offenders can occasionally be confrontational.
- Ability to defuse hostile situations professionally.
- Good observational and organisational skills with excellent attention to detail.
- Effective verbal and written communication skills for report writing and speaking with members of the public.
- Self-motivated with the ability to work under pressure and on your own; or as part of the team.
- Capable of being on your feet and walking for long periods and in varying weather patterns.
- Requires full UK driving licence.
- You will be required to provide a full five-year checkable employment history and be willing to undergo a DBS.
Benefits / What we offer
- Access to advanced / early pay scheme
- Free equipment (job role applicable)
- Colleague CARE Platform - links to huge benefits, mental health & wellbeing support and much more
- Community social value days (available at Line Managers discretion and in line with CSVD policy)
- Award winning team and supportive work environment
If this sounds like you and you’d like to begin your journey on a rewarding career as a Community ASB officer, we would love to hear from you!
Community Patrol ASB Officer in Birmingham employer: Kingdom Services Group Ltd
Kingdom Group is an exceptional employer that prioritises the well-being and development of its employees, offering comprehensive training and a supportive work environment. As a Community Patrol ASB Officer in Birmingham, you will enjoy flexible working hours, access to mental health resources, and opportunities for community engagement, all while making a meaningful impact on local safety and support services. Join our award-winning team and be part of a rewarding career that truly makes a difference in the lives of others.
Contact Details:
Kingdom Services Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Patrol ASB Officer in Birmingham
✨Tip Number 1
Get to know the community! Spend some time walking around Birmingham, especially in the B2 area. Familiarising yourself with the local environment and its people will help you connect better during interviews.
✨Tip Number 2
Practice your communication skills! As a Community ASB Officer, you'll need to engage with various individuals. Try role-playing scenarios with friends or family to boost your confidence in handling different situations.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to express your passion for community safety and helping others. A genuine interest can set you apart from other candidates.
✨Tip Number 4
Network with current officers! Reach out on social media or local community groups to chat with those already in the role. They can provide insider tips and might even give you a heads-up about the application process.
We think you need these skills to ace Community Patrol ASB Officer in Birmingham
Some tips for your application 🫡
Show Your Passion for Community Safety:When writing your application, let us know why you care about your local environment and community. Share any personal experiences or motivations that drive you to want to make a difference in tackling anti-social behaviour.
Highlight Relevant Skills:Even if you don't have direct experience, think about skills that relate to the role. Talk about your communication skills, ability to handle difficult situations, or any teamwork experiences. We want to see how you can contribute to our team!
Be Clear and Concise:Make sure your application is easy to read. Use clear language and avoid jargon. We appreciate straightforwardness, so get to the point while still showcasing your personality and enthusiasm for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kingdom Services Group Ltd
✨Know Your Community
Before the interview, take some time to research the Birmingham area and its community issues. Understanding local concerns around anti-social behaviour will show your genuine interest in the role and help you engage more effectively during the interview.
✨Showcase Your Communication Skills
As a Community Patrol ASB Officer, you'll need to communicate with various people. Prepare examples of how you've successfully interacted with others in challenging situations. This could be from previous jobs, volunteer work, or even personal experiences.
✨Demonstrate Resilience
The role can be confrontational at times, so it's important to convey your ability to handle difficult situations calmly. Think of a time when you faced a challenge and how you managed it. Sharing this will highlight your resilience and suitability for the position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or specific challenges the team is currently facing. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
