At a Glance
- Tasks: Manage fire sprinkler service and maintenance, ensuring compliance and client satisfaction.
- Company: Dynamic company in the fire safety industry based in Gillingham.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for professional growth.
- Other info: Office-based role with occasional site visits and client meetings.
- Why this job: Lead a team and make a real difference in fire safety management.
- Qualifications: Experience in service management and strong technical knowledge of sprinkler systems.
The predicted salary is between 40000 - 50000 £ per year.
Do you have a background within the Fire Sprinkler Industry? Are you an experienced Service or Maintenance Manager? Are you familiar with LPCB or BRE certification processes? If so, this Fire Sprinkler Service & Maintenance Manager position could be perfect for you!
This Fire Sprinkler Service & Maintenance Manager position is working for a company with the head office located in Gillingham. The role is office based but does require occasional site visits and client meetings. The role is Monday to Friday, 8:30am - 5pm. The position is paying a competitive basic salary depending on experience.
The successful candidate will take full responsibility for the day-to-day management of the fire sprinkler service and maintenance division, overseeing service delivery, engineer performance, compliance and client satisfaction. The role will involve managing inspections, testing, maintenance, repairs and remedial works across commercial sprinkler systems, while ensuring all work is completed in line with relevant industry standards and health & safety requirements.
You will lead and support a team of service engineers, monitoring productivity, performance and training needs, as well as acting as the main point of contact for key client relationships and escalations. The position will also include responsibility for service performance reporting, remedial quotations, subcontractor management, commercial performance and driving continuous improvement across the division.
You will need:
- Previous experience within a similar role
- Strong technical knowledge of commercial sprinkler systems
- Experience leading engineering teams with accountability
- Confidence managing and communicating with clients
- Knowledge of LPS 1048, TB203 and GN12 is desirable
- Knowledge of LPCB/BRE certification and audits is desirable
If you are interested in this role and think you have the skills and experience this company are looking for then APPLY NOW.
Service Manager in Worcester employer: Kingdom People
Join a leading company in the Fire Sprinkler Industry, where your expertise as a Service Manager will be valued and nurtured. With a supportive work culture based in Gillingham, you will benefit from a competitive salary, opportunities for professional growth, and the chance to lead a dedicated team while ensuring client satisfaction and compliance with industry standards. This role offers a unique blend of office-based responsibilities and site visits, making it an exciting opportunity for those looking to make a meaningful impact in their field.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire sprinkler industry and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge of commercial sprinkler systems. Be ready to discuss your experience with LPCB or BRE certification processes, as this will show you're the right fit for the role and can hit the ground running.
✨Tip Number 3
When you get an interview, don’t just talk about your past roles—highlight how you’ve led teams and improved service delivery. Use specific examples to demonstrate your leadership skills and how you’ve managed client relationships effectively.
✨Tip Number 4
Finally, make sure to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about landing that Service Manager position.
We think you need these skills to ace Service Manager in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the Fire Sprinkler Industry. We want to see how your background aligns with the role, so don’t be shy about showcasing your relevant skills and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Manager position. We love seeing enthusiasm and a clear understanding of the role, so let your personality come through.
Showcase Your Leadership Skills:Since this role involves managing a team, make sure to highlight your leadership experience. We want to know how you've successfully led teams in the past and how you plan to support our service engineers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Kingdom People
✨Know Your Stuff
Make sure you brush up on your knowledge of fire sprinkler systems and the LPCB/BRE certification processes. Being able to discuss specific standards like LPS 1048, TB203, and GN12 will show that you're not just familiar with the industry but also serious about the role.
✨Showcase Your Leadership Skills
Since this role involves leading a team of service engineers, be prepared to share examples of how you've successfully managed teams in the past. Talk about how you’ve handled performance issues or training needs, as well as how you’ve motivated your team to achieve their best.
✨Client Communication is Key
This position requires strong client management skills, so think of instances where you've effectively communicated with clients or resolved escalations. Highlight your ability to build relationships and ensure client satisfaction, as this will be crucial for the role.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to service delivery and compliance. Practice how you would handle situations like a service failure or a client complaint, focusing on your problem-solving skills and commitment to continuous improvement.
