Kingdom People is seeking a Salesforce Service Cloud Administrator to optimize service operations in a multi-site environment. You will configure case routing, entitlements, queues, and automation to improve SLA performance and data quality.
You’ll build Flow, macros, and email templates to streamline work processes while maintaining audit trails. You will also maintain knowledge articles, deliver role-based dashboards for leadership reviews, and support users during go-live with training
Salesforce Service Cloud Admin - Scale Service Ops in London employer: Kingdom People
As a Solutions Architect in Defence with our rapidly growing client, you will be part of a dynamic and innovative work culture that prioritises collaboration and professional development. The company offers competitive benefits, including opportunities for SC Clearance, and fosters an environment where your contributions directly impact national security and critical infrastructure. With a focus on employee growth and a commitment to cutting-edge technology, this role provides a meaningful and rewarding career path in a vital sector.
