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- Tasks: Support and maintain BEMS systems while solving problems for customers.
- Company: Growing company with a focus on building controls and customer satisfaction.
- Benefits: Excellent salary, company car, annual bonus, and private healthcare.
- Why this job: Join a supportive team and make a real impact in energy efficiency.
- Qualifications: Experience with BEMS platforms and a full UK driving licence.
- Other info: Enjoy local travel and long-term career stability with training opportunities.
The predicted salary is between 40000 - 50000 £ per year.
My Client is growing and they are looking for a skilled BEMS Engineer who enjoys solving problems, working directly with customers, and delivering high-quality building controls support.
If you have worked with Trend IQVision, Tridium Niagara, EcoStruxure Building Operation, or similar BEMS platforms, this could be the perfect next step.
You will be responsible for supporting and maintaining BEMS systems across a portfolio of customer sites:
- BEMS support, fault finding and commissioning
- Identifying energy savings and system improvements
- Producing clear service reports
- Supporting upgrades, repairs and optimisation projects
- Participating in the team call-out rota
You will have the autonomy to manage your own sites and build strong customer relationships.
Requirements:
- Experience working with BEMS / Building Controls
- Experience in a field service or customer-facing engineering role
- Full UK driving licence
Benefits:
- Excellent salary + annual bonus
- Company car or allowance
- Travel kept local usually within 1.5 hours of home
- Private healthcare for you and your family
- Real investment in training including full BCIA courses
- Long-term career stability with high staff retention
- Supportive engineering team - no being left on your own
Customer Service Engineer (Contract) in London employer: Kingdom People
Contact Detail:
Kingdom People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Engineer (Contract) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the BEMS field and let them know you're on the hunt for a Customer Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get ready for those interviews! Brush up on your knowledge of BEMS systems like Trend IQVision and Tridium Niagara. Be prepared to discuss how you've solved problems in the past and how you can bring that expertise to the table.
✨Tip Number 3
Show off your customer service skills! Since this role is all about building strong relationships, think of examples where you've gone above and beyond for customers. We want to see that you can deliver high-quality support and make clients feel valued.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Engineer (Contract) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with BEMS platforms like Trend IQVision or Tridium Niagara. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about building controls and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention your local travel flexibility.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements. Did you identify energy savings or improve system performance? We love numbers and results, so include any metrics that demonstrate your impact in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to join our supportive engineering team!
How to prepare for a job interview at Kingdom People
✨Know Your BEMS Inside Out
Make sure you brush up on your knowledge of BEMS platforms like Trend IQVision, Tridium Niagara, and EcoStruxure Building Operation. Be ready to discuss your hands-on experience with these systems and how you've solved problems in the past.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with customers, prepare examples that highlight your ability to build strong relationships and deliver high-quality support. Think of specific situations where you turned a challenging customer interaction into a positive outcome.
✨Prepare for Technical Questions
Expect questions about fault finding, commissioning, and energy savings. Brush up on your technical knowledge and be ready to explain your thought process when tackling common issues in BEMS systems.
✨Demonstrate Your Autonomy
This role offers the chance to manage your own sites, so be prepared to discuss how you’ve successfully managed projects independently in the past. Highlight your organisational skills and how you prioritise tasks to meet customer needs.