At a Glance
- Tasks: Manage fire sprinkler service and maintenance, ensuring compliance and client satisfaction.
- Company: Dynamic company in the Fire Sprinkler Industry based in Gillingham.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement and client engagement.
- Why this job: Lead a team and make a real difference in fire safety management.
- Qualifications: Experience in service management and strong technical knowledge of commercial sprinkler systems.
Do you have a background within the Fire Sprinkler Industry? Are you an experienced Service or Maintenance Manager? Are you familiar with LPCB or BRE certification processes? If so, this Fire Sprinkler Service & Maintenance Manager position could be perfect for you!
This position is working for a company with the head office located in Gillingham. The role is office based but does require occasional site visits and client meetings. The role is Monday to Friday, 8:30am – 5pm. The position is paying a competitive basic salary depending on experience.
The successful candidate will take full responsibility for the day-to-day management of the fire sprinkler service and maintenance division, overseeing service delivery, engineer performance, compliance and client satisfaction. The role will involve managing inspections, testing, maintenance, repairs and remedial works across commercial sprinkler systems, while ensuring all work is completed in line with relevant industry standards and health & safety requirements.
You will lead and support a team of service engineers, monitoring productivity, performance and training needs, as well as acting as the main point of contact for key client relationships and escalations. The position will also include responsibility for service performance reporting, remedial quotations, subcontractor management, commercial performance and driving continuous improvement across the division.
You will need:
- Previous experience within a similar role
- Strong technical knowledge of commercial sprinkler systems
- Experience leading engineering teams with accountability
- Confidence managing and communicating with clients
- Knowledge of LPS 1048, TB203 and GN12 is desirable
- Knowledge of LPCB/BRE certification and audits is desirable
If you are interested in this role and think you have the skills and experience this company are looking for then APPLY NOW.
Service Manager in Gillingham employer: Kingdom People
Join a leading company in the Fire Sprinkler Industry, where your expertise as a Service Manager will be valued and nurtured. With a supportive work culture based in Gillingham, you will enjoy a competitive salary, opportunities for professional growth, and the chance to lead a dedicated team while ensuring client satisfaction and compliance with industry standards. This role offers a perfect blend of office-based responsibilities and engaging site visits, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Gillingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire sprinkler industry and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge of commercial sprinkler systems. Be ready to discuss your experience with LPCB or BRE certification processes, as this will show you're the right fit for the role.
✨Tip Number 3
When you get an interview, don’t just talk about your past roles—highlight how you can lead and support a team of service engineers. Share examples of how you've improved performance and client satisfaction in previous positions.
✨Tip Number 4
Finally, make sure to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about landing that Service Manager position.
We think you need these skills to ace Service Manager in Gillingham
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your background in the Fire Sprinkler Industry. We want to see your previous roles and how they relate to the Service Manager position. Don’t be shy about showcasing your technical knowledge and leadership experience!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention your familiarity with LPCB or BRE certification processes, as well as any relevant standards like LPS 1048, TB203, and GN12. This will show us you’re serious about the position!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s necessary. Make it easy for us to see why you’re the right fit for the job!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Kingdom People
✨Know Your Stuff
Make sure you brush up on your technical knowledge of commercial sprinkler systems. Familiarise yourself with LPCB and BRE certification processes, as well as relevant standards like LPS 1048, TB203, and GN12. This will show that you're not just a candidate, but someone who truly understands the industry.
✨Show Leadership Skills
Since the role involves leading a team of service engineers, be prepared to discuss your previous experience in managing teams. Think of specific examples where you've successfully overseen performance, productivity, or training needs. This will demonstrate your capability to lead effectively.
✨Client Communication is Key
You'll need to manage client relationships, so practice how you communicate your ideas clearly and confidently. Prepare for questions about how you've handled client escalations in the past, and think of ways to showcase your ability to maintain strong client satisfaction.
✨Prepare for Practical Scenarios
Expect some scenario-based questions during the interview. Think about how you would handle inspections, testing, and compliance issues. Being able to articulate your thought process in these situations will highlight your problem-solving skills and readiness for the role.