At a Glance
- Tasks: Welcome visitors, manage appointments, and handle correspondence in a friendly environment.
- Company: Join a supportive team in Brighouse with a focus on professionalism.
- Benefits: Earn £13.13 per hour with flexible part-time hours and a permanent position.
- Other info: Perfect for students looking to balance work and studies!
- Why this job: Gain valuable experience in administration while working in a dynamic office setting.
- Qualifications: Previous reception or administrative experience is preferred.
Location: Brighouse
Hourly Rate: £13.13 per hour - Permanent
Working Hours: Wednesday to Friday 8.15am to 13.00pm
Our client is currently looking to recruit an experienced part time receptionist / administrator to join the team on a permanent basis.
Purpose of the Role
To provide professional front-of-house reception and administrative support, ensuring the smooth and efficient operation of office services. The role involves welcoming visitors, coordinating employee appointments, managing incoming and outgoing correspondence, liaising with courier and parcel services, and maintaining accurate records within the company's CRM system.
Key Responsibilities
- Reception and Visitor Management
- Meet and greet visitors in a professional and friendly manner.
- Ensure all visitors are signed in and comply with site procedures.
- Direct visitors to the appropriate departments or personnel.
- Maintain a tidy and welcoming reception area.
- Employee Administration
- Schedule and coordinate Occupational Health appointments for employees.
- Arrange pension-related appointments and provide administrative support where required.
- Maintain accurate records and appointment schedules.
- Mail and Correspondence Management
- Prepare all outgoing post and documentation for collection.
- Receive, sort, and distribute incoming mail accurately and efficiently.
- Ensure confidential correspondence is handled appropriately.
- Courier and Parcel Administration
- Liaise with parcel carriers and courier companies regarding deliveries and collections.
- Arrange and coordinate parcel shipments and collections.
- Track deliveries and resolve any issues relating to lost or delayed items.
- CRM Management
- Update and maintain customer and employee records within the CRM system.
- Ensure data accuracy and compliance with company procedures.
- Generate reports and provide information as required.
- General Administration
- Provide administrative support to departments as required.
- Maintain filing systems and office records.
- Respond to general enquiries via telephone, email, and in person.
- Assist with other administrative duties to support the smooth running of the office.
Part Time Receptionist in Brighouse employer: Kingdom People
As a Solutions Architect in Defence with our rapidly growing client, you will be part of a dynamic and innovative work culture that prioritises collaboration and professional development. The company offers competitive benefits, including opportunities for SC Clearance, and fosters an environment where your contributions directly impact national security and critical infrastructure. With a focus on employee growth and a commitment to cutting-edge technology, this role provides a meaningful and rewarding career path in a vital sector.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Receptionist in Brighouse
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Kingdom People and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Kingdom People and let us see your personality shine through!
We think you need these skills to ace Part Time Receptionist in Brighouse
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Kingdom People.
Get Familiar with Our Brand:Before applying, take some time to learn about Kingdom People and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Kingdom People
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Kingdom People.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Kingdom People will surely appreciate.
