?Are you experienced within customer service/administration and
are used to working in a fast paced environment where attention
to detail is of the highest priority? If you would like to work
for a well established company where you can develop your career
then this is the role for you! There is a starting salary of
£27,000.
The Role:
* Dealing with delivery issues by calling couriers to find out
why there is an issue and relaying this information to the
customer and working alongside both to get the order fully
delivered as quickly as possible.
* Raising reprints orders using our bespoke internal systems
* Arranging collection of orders with our Couriers so this can
then be inspected
* Dealing with complaints regarding delivered orders either by
phone or over email raised by our customers, investigating why
there has been an issue and finding a resolution for this with
the customer.
* Looking at why orders have been returned to us by our couriers
and arranging for these to be either inspected or sent back out
to our customers.
* Processing of orders Working efficiently with high accuracy to
process the orders using our internal systems as required.
About You:
* Strong customer service skills and confident communicator on
the phone and via email.
* Good at multitasking and can deal with a number of things at
the same time.
* Strong attention to detail.
* Well organised and able to work both independently and as part
of a team and to be proactive in work
Benefits:
* Working 37.5 hours
* Birthday off
* 21 days holiday which increase with service
* On site parking
* Pension
* Fantastic company and team culture and so much nore!
I
INDAB
Aftersales Administrator in Leigh employer: Kingdom People Careers
Join a well-established and growing facilities management business that values its employees and fosters a supportive work culture. As an HVAC / Air Conditioning Engineer, you will benefit from competitive salaries, overtime opportunities, and ongoing training, all while working across a diverse portfolio of commercial properties. With a focus on career progression and a commitment to employee development, this role offers a meaningful opportunity to grow your skills in a dynamic environment.
