Cleaning Services Coordinator in Glenrothes

At Kingdom Housing Association, we’re evolving to meet the changing needs of our customers and communities. With housing challenges across Scotland, the work we do has never been more important. Our Cleaning Services Team plays a vital role in ensuring our estates and communal areas are safe, welcoming, and well maintained for the people who live in our homes.

To support this crucial work, we’re recruiting a Cleaning Services Coordinator to lead and develop our cleaning service. This is an exciting opportunity to join a forward‑thinking housing association where your leadership and operational expertise will directly support our vision of delivering great homes, services, people and communities. This role offers the opportunity to shape service delivery, drive continuous improvement, and ensure we consistently deliver high standards as One Kingdom.

As a Cleaning Services Coordinator, you’ll be responsible for overseeing a team of cleaning service operatives to ensure our estates are maintained to a high standard of cleanliness, hygiene, and safety. You’ll coordinate daily cleaning operations, monitor performance, and ensure compliance with health and safety standards.

• Leading and supporting cleaning operatives across multiple sites, ensuring efficient allocation of resources to meet service demand.
• Carrying out quality inspections, monitoring performance against KPIs, and implementing improvements.
• Analysing customer feedback and working collaboratively with internal teams and external contractors to enhance service delivery.
• Ensuring the teams have the right skills and infrastructure to carry out their role safely and effectively.

Every role within Kingdom Housing Association makes a difference. What you do directly contributes to improving neighbourhoods, supporting communities and enhancing the day‑to‑day experience of our customers. Working with us means joining a supportive, values‑led organisation that puts people at the heart of what we do. You’ll be encouraged to bring ideas, challenge how things are done, and help shape the future of our services.

About You:

• Proven experience leading or supervising a team.
• The ability to analyse data, produce reports, and drive service improvement.
• Highly organised and proactive, with strong stakeholder management skills and the flexibility to meet operational and customer needs.
• Knowledge of health & safety legislation, including COSHH.
• Educated to HNC level or equivalent in a relevant field.

Kingdom Group is a forward‑thinking organisation recognised with Investors in People Gold and Investors in Young People Platinum accreditations. We are committed to creating a diverse and inclusive workplace where everyone can thrive. You will find a supportive workplace that prioritises work‑life balance, flexibility, and employee wellbeing and offers professional development opportunities in a collaborative, innovative environment.

Kingdom is committed to contributing towards the eradication of homelessness. As part of that, we particularly welcome applications from people who are currently registered homeless or have been in the last 12 months. We will guarantee shortlisting to any applicant who meets that criteria and the essential criteria for the vacancy. If we offer you the role and you are homeless at that point, we will also offer you a tenancy in one of our properties as part of the Naumann Initiative. If you wish your application to be considered under the scheme, please state this under “Supporting information” on your application form.