Support Worker - JamesBank in Dunfermline

Support Worker - JamesBank in Dunfermline

Dunfermline Full-Time 27283 - 27965 £ / year (est.) No working from home possible
Kingdom Housing Association Ltd.

At a Glance

  • Tasks: Support individuals facing challenges like homelessness and mental health issues to live fulfilling lives.
  • Company: Kingdom Support and Care, dedicated to eradicating homelessness and providing personalised care.
  • Benefits: Attractive salary, generous leave, pension scheme, and access to counselling services.
  • Other info: Flexible working hours with full-time, part-time, and bank vacancies available.
  • Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
  • Qualifications: Compassionate individuals with a can-do attitude; experience in support work is a plus.

The predicted salary is between 27283 - 27965 £ per year.

Job reference: REQ000827

Date posted: 03/06/2026

Application closing date: 11/06/2026

Location: Dunfermline

Salary: £27,283 to £27,965 per annum, pro rata

Package: We offer an attractive salary and benefits package including a contributory pension scheme, generous annual leave entitlement, enhanced family friendly and sick pay entitlements.

Kingdom Support and Care (KSC) provide high quality and personalised support and care for over 300 individuals across Fife and Forth Valley. We support the individuals we work with to manage or overcome challenges, including age-related issues, alcohol and drug addictions, autism spectrum disorders, complex needs, homelessness, learning disabilities and mental health issues. We work with people in their own homes, assisting them to do the things that matter to them and realise their ambitions. We believe that great support leads to great lives.

About you: We are looking for compassionate, kind and invested support workers who are passionate about helping people to live their best lives. If you are resilient, have a can-do approach and a great sense of humour you will be off to a great start to be a great fit for this service. It is more important to us that you have the right values, characteristics and share our vision of providing excellent support. The successful individual requires the passion, drive and dedication in helping others to live fulfilling lives. Experience of Support and Care, specifically Homelessness would be desirable, although not essential. Although we offer flexible working contracts, we also require a degree of flexibility in your approach to work and it is essential you can work shifts which will include weekend working, evenings, nights, and sleepovers in the outreach service if required. We have full time, part time and bank vacancies to fulfil.

About the Role: In this role you will play a key part of the support team ensuring a high quality of care and support is delivered to individuals within central West Fife both in a hostel setting and within their own homes. Support is provided to individuals in their own home on an outreach basis as well as support for our homeless provision of the service. Within this service specifically we provide high quality support and guidance to individuals all aged 16+. As a Support Worker you will work with the service users to ensure needs and outcomes are being provided for. The role is centred around understanding the day-to-day challenges faced by people with homelessness issues, including addictions, substance misuse, mental health aspects and learning and physical disabilities. The role also provides outreach support to people in their own homes and outreach support services, to develop and maintain independent living skills and to take part in activities in the community. The service and support we provide is person centred support which is co-produced with the individuals ensuring their needs, choices, goals and aspirations are valued. The people we support, like us all, can have days where they are not as happy and up for the fun things in life. These are the days when they probably need us and the great support we provide. Great support knows what to do at any given time, but we will always help you with this, so you know how to respond in any given situation.

We offer an attractive salary and benefits package including a contributory pension scheme and generous annual leave entitlement:

  • 32 days annual leave entitlement (pro rata)
  • An Employee Assistance Programme, including a free counselling service
  • Access to paid SVQ qualifications
  • Discounted Gym membership
  • Access to the Viv-up employee benefits platform
  • Enhanced family friendly pay entitlements
  • PVG applications are paid by KSC

Requirements: A current driving licence, business insurance and the use of a car for work purposes is essential. Experience of supporting people in their own homes is desirable but not essential. This post is subject to a PVG Disclosure check. We welcome applications from all candidates who have the right to work in the UK. While we hold a sponsor licence, we do not currently have any Certificates of Sponsorship available and are unable to offer sponsorship for this role. If you would require sponsorship to be able to take up employment with us, we would kindly ask you to consider this before applying, as we will not be able to progress applications that are dependent on sponsorship at this time.

Interviews: Candidates may be invited to an interview at our James Bank Service, James Street, Dunfermline, Fife, KY12 7QE, week commencing 15th June 2026. If you require any adjustments to attend an interview, or have any queries beforehand, please contact us on 01592 632577 or employeelifecycleteam@kha.scot.

Kingdom is committed to contributing towards the eradication of homelessness. As part of that, we particularly welcome applications from people who are currently registered homeless or have been in the last 12 months. We will guarantee shortlisting to any applicant who meets that criteria and the essential criteria for the vacancy. If we offer you the role and you are homeless at that point, we will also offer you a tenancy in one of our properties as part of the Naumann Initiative. If you wish your application to be considered under the scheme, please state this under “Supporting information” on your application form.

Support Worker - JamesBank in Dunfermline employer: Kingdom Housing Association Ltd.

Kingdom Support and Care (KSC) is an exceptional employer dedicated to providing high-quality, personalised support to individuals facing various challenges in Dunfermline. With a strong emphasis on employee well-being, KSC offers a competitive salary, generous annual leave, and opportunities for professional growth through paid SVQ qualifications. The supportive work culture fosters compassion and resilience, making it an ideal environment for those passionate about making a meaningful impact in the lives of others.

Kingdom Housing Association Ltd.

Contact Details:

Kingdom Housing Association Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Worker - JamesBank in Dunfermline

Tip Number 1

Get to know the company! Research Kingdom Support and Care, their values, and the specific challenges they tackle. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.

Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.

Tip Number 3

Prepare for situational questions! Think about how you'd handle various scenarios related to homelessness, mental health, and support work. Practising your responses will help you feel more confident during the interview.

Tip Number 4

Show your passion! During the interview, share personal stories or experiences that highlight your commitment to helping others. This will resonate with the hiring team and demonstrate that you have the right values for the role.

We think you need these skills to ace Support Worker - JamesBank in Dunfermline

Compassion
Resilience
Communication Skills
Flexibility
Understanding of Homelessness Issues
Experience in Support and Care
Ability to Work Shifts

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and your unique experiences.

Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and values align with what we’re looking for. Show us why you’d be a great fit for our team at JamesBank!

Share Relevant Experiences:If you have any experience in support work or related fields, make sure to mention it! Even if it’s not directly related, any experience that showcases your compassion and resilience will catch our eye.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at Kingdom Housing Association Ltd.

Know Your Values

Before the interview, take some time to reflect on your own values and how they align with the mission of Kingdom Support and Care. Be ready to share personal experiences that demonstrate your compassion and commitment to helping others, especially those facing challenges like homelessness or mental health issues.

Showcase Your Resilience

In this role, resilience is key. Prepare examples from your past where you've faced difficult situations and how you managed to overcome them. This will show the interviewers that you have the right mindset to support individuals through their tough times.

Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Support Worker. Be prepared to discuss how your skills and experiences make you a great fit for providing person-centred support and outreach services.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. Consider asking about the training provided for new staff or how the team collaborates to support individuals effectively.