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- Tasks: Coordinate and manage community care services, ensuring high-quality support for service users.
- Company: Join a supportive, values-driven organisation dedicated to excellent care delivery.
- Benefits: Make a meaningful impact while enjoying a varied role with opportunities for professional growth.
- Why this job: Be the key link in delivering compassionate care and improving lives in your community.
- Qualifications: NVQ/QCF Level 3 in Health and Social Care and experience in domiciliary care.
- Other info: Full driving licence required; right to work in the UK essential.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an organised, proactive, and compassionate Domiciliary Care Coordinator to play a pivotal role in the day‑to‑day coordination of our community care services. This position is central to ensuring high‑quality, person‑centred care is delivered safely, efficiently, and in line with regulatory standards. The successful candidate will act as a key link between service users, care staff, families, and external professionals. You will be responsible for coordinating care packages, managing staff rotas, responding to changing needs, and supporting compliance with policies and care standards. This is an excellent opportunity for an experienced care professional who thrives in a fast‑paced environment and is committed to maintaining excellence in domiciliary care delivery.
Essential Criteria
- Minimum NVQ/QCF Level 3 in Health and Social Care
- GCSE (or equivalent) in English and Maths
- Commitment to ongoing professional development and mandatory training
- Experience working in domiciliary care, home care, or a related health and social care setting
- Experience of coordinating staff rotas or care packages
- Experience of working with service users with varying needs (e.g. older people, learning disabilities, physical disabilities)
Responsibilities
- Coordinate and schedule domiciliary care services to meet the assessed needs of service users
- Allocate care workers appropriately, ensuring continuity of care where possible
- Ensure care packages are delivered in line with individual care plans, risk assessments, and support plans
- Monitor service delivery to ensure high standards of care and responsiveness to changing needs
- Cover runs, calls, sits as necessary to ensure full service provision and zero missed calls
- Manage daily and weekly rotas, ensuring adequate staffing levels and cover for sickness, holidays and emergencies
- Act as a first point of contact for care staff regarding rota changes, service user concerns and operational issues
- Support care workers through supervision, guidance and ongoing communication
- Assist with induction, mentoring and monitoring of new staff
- Participate in on‑call or out‑of‑hours cover as required
- When on‑call, provide emergency cover to service users if required
- Undertake any other reasonable duties commensurate with the role to support service delivery
Why Join Us
- Make a meaningful impact on the quality of care delivered in the community
- Be part of a supportive and values‑driven care organisation
- Work in a varied role combining coordination, problem‑solving and people management
- Opportunity to contribute to service improvement and quality assurance
Additional Requirements
- Applicants must hold a full, clean driving licence and have use of a vehicle
- Applicants must have the right to work in the UK. We are unable to provide sponsorship.
Domiciliary Care Coordinator employer: Kingdom Healthcare
Contact Detail:
Kingdom Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domiciliary Care Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Domiciliary Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of care standards and regulations. We want you to shine when discussing how you can ensure high-quality, person-centred care. Practice common interview questions and think about how your experience aligns with the role.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've successfully coordinated care packages or managed staff rotas in the past. This will demonstrate your ability to handle the fast-paced environment of domiciliary care.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team at Kingdom Healthcare, where we value commitment and excellence in care delivery.
We think you need these skills to ace Domiciliary Care Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Domiciliary Care Coordinator role. Highlight your experience in coordinating care packages and managing staff rotas, as these are key aspects of the job.
Showcase Your Compassion: In your application, let us see your compassionate side! Share examples of how you've supported service users with varying needs, as this aligns perfectly with our commitment to person-centred care.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experience at a glance. We love a well-organised application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Kingdom Healthcare
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Domiciliary Care Coordinator. Brush up on your knowledge of care standards, compliance, and how to manage staff rotas effectively. This will show that you’re not just interested in the role but also understand what it entails.
✨Show Your Compassion
As this role is all about person-centred care, be prepared to share examples of how you've demonstrated compassion and empathy in previous roles. Think of specific situations where you made a difference in someone’s life or supported a colleague through a tough time.
✨Be Organised
Since coordination is key, bring along any tools or methods you use to stay organised. Whether it’s a planner, digital tools, or a simple checklist, showing that you have a system in place can impress interviewers and highlight your proactive nature.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and how they measure success in this role. This not only shows your interest but also helps you gauge if the organisation aligns with your values and work style.