At a Glance
- Tasks: Support managers and empower colleagues in a dynamic HR role.
- Company: Join Kingdom Services Group, a people-first organisation focused on positive workplace culture.
- Benefits: Enjoy hybrid working, competitive salary, recognition schemes, and personal development opportunities.
- Other info: This is a permanent role based at our Head Office with flexible working options.
- Why this job: Make a real difference in a supportive team while growing your HR expertise.
- Qualifications: 2+ years in HR with Level 5 CIPD or equivalent required.
The predicted salary is between 29000 - 40600 £ per year.
Make a Meaningful Difference in a People-First Role
Are you an experienced HR professional ready for a new challenge where your impact truly matters? Kingdom Services Group is offering a fantastic opportunity for a Colleague Centre Advisor to join our dynamic team .
This role isn’t just about policies and processes — it’s about people. You’ll play a key part in fostering a positive, high-performing workplace by supporting managers and empowering colleagues across the business. If you’re looking to make a real difference while continuing to grow professionally, this could be the perfect fit.
Location: Head Office, Kingdom House, Newton-Le-Willows, WA12 0HF
Contract: Permanent
Salary: £29,000 per annum
Hours: Monday to Friday, 9:00am – 5:00pm (37.5 hours/week)
Hybrid working: Up to 2 days working from home per week (as agreed with your manager)
Make a Meaningful Difference in a People-First Role
Are you an experienced HR professional ready for a new challenge where your impact truly matters? Kingdom Services Group is offering a fantastic opportunity for a Colleague Centre Advisor to join our dynamic team .
This role isn’t just about policies and processes — it’s about people. You’ll play a key part in fostering a positive, high-performing workplace by supporting managers and empowering colleagues across the business. If you’re looking to make a real difference while continuing to grow professionally, this could be the perfect fit.
We believe in rewarding talent and supporting our people. As part of the Kingdom team, you’ll have access to a wide range of benefits and opportunities:
Competitive salary
Advanced / early pay access
Weekly recognition and reward scheme
On-site parking
Free uniform and equipment
Death in Service insurance
Free access to our colleague app – packed with wellbeing support, discounts & more
Community Social Value Days
Refer-a-friend scheme with bonus
Access to personal development through Kingdom Academy
Supportive, award-winning team culture
Visit Vivup Benefits for a closer look at what\'s on offer
What We’re Looking For
Experience & Qualifications:
At least 2 years’ experience in HR, People, or Office Management
Minimum Level 5 CIPD or equivalent
Demonstrated ability to manage HR matters confidently professionally
Working knowledge of up to date employment legislation
What You\'ll Be Doing
As a Colleague Centre Advisor, you’ll act as a trusted point of contact for managers and teams, delivering expert HR advice and helping shape a strong, people-centred culture. This is a varied, hands-on role with real responsibility.
Your key responsibilities will include:
Leading essential HR processes, such as managing absences, disciplinary actions, grievances, and change requests
Providing advice on topics like flexible working, maternity/paternity leave, promotions, resignations, and retirements
Supporting change management initiatives, including restructures and redundancy processes
Promoting employee relations and coaching leaders on HR best practices
Recording and managing casework in accordance with company policies and compliance standards
Collaborating closely with the wider Team and assisting the Head of Colleague Centre
Skills & Attributes:
Excellent communication and interpersonal skills
Organised, methodical, and able to meet tight deadlines
Strong Microsoft Office skills; HR systems knowledge is an advantage
Self-motivated and collaborative, with a solutions-focused mindset
Committed to confidentiality, diversity, and ethical practice
Ready to Get Started?
This is a fantastic opportunity to step into a valued HR advisory role in a fast-paced but supportive environment. Whether you’re looking to broaden your experience or return to HR in a meaningful way, we’d love to hear from you.
Apply now and bring your expertise to a team where people truly come first.
Colleague Centre/ HR Advisor in Winchester employer: Kingdom Group
At Kingdom Services Group, we prioritise our people and foster a supportive, high-performing workplace where your contributions truly matter. As a Colleague Centre Advisor, you'll enjoy a competitive salary, hybrid working options, and access to personal development through the Kingdom Academy, all while being part of an award-winning team culture that values recognition and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Colleague Centre/ HR Advisor in Winchester
✨Tip Number 1
Familiarise yourself with the latest HR trends and employment legislation. This will not only help you in interviews but also demonstrate your commitment to staying updated in the field, which is crucial for a role focused on people.
✨Tip Number 2
Network with current or former employees of Kingdom Services Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your ability to handle HR matters effectively. Highlight instances where you've supported managers or improved employee relations, as these are key aspects of the role.
✨Tip Number 4
Demonstrate your passion for fostering a positive workplace culture during your interactions. Share ideas on how you would contribute to a people-first environment, as this aligns perfectly with the values of the position.
We think you need these skills to ace Colleague Centre/ HR Advisor in Winchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant HR experience, particularly any roles where you've supported managers or empowered colleagues. Use specific examples that demonstrate your ability to foster a positive workplace.
Craft a Compelling Cover Letter:In your cover letter, express your passion for HR and how you can make a meaningful difference in the role. Mention your understanding of employment legislation and your commitment to confidentiality and diversity.
Showcase Relevant Skills:Emphasise your communication and interpersonal skills, as well as your organisational abilities. Highlight any experience with HR systems and your proficiency in Microsoft Office, as these are key attributes for the role.
Prepare for Potential Questions:Think about how you would respond to questions regarding HR processes, employee relations, and change management initiatives. Be ready to discuss your approach to handling grievances and supporting managers.
How to prepare for a job interview at Kingdom Group
✨Showcase Your People Skills
As a Colleague Centre Advisor, your role revolves around people. Be prepared to discuss specific examples of how you've positively impacted workplace culture or supported colleagues in previous roles. Highlight your communication and interpersonal skills.
✨Demonstrate HR Knowledge
Familiarise yourself with current employment legislation and HR best practices. During the interview, be ready to discuss how you would handle various HR scenarios, such as managing grievances or supporting change management initiatives.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and approach to HR challenges. Think of real-life situations where you successfully navigated complex HR issues, and be ready to explain your thought process and outcomes.
✨Express Your Commitment to Development
Kingdom Services Group values personal development. Share your career aspirations and how you plan to grow within the HR field. Mention any relevant training or certifications you are pursuing or plan to pursue, such as further CIPD qualifications.
