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- Tasks: Lead operations for Farm Heroes Saga, turning strategy into action and enhancing team performance.
- Company: Join King, a top interactive entertainment company with iconic mobile games.
- Benefits: Competitive salary, growth opportunities, and a vibrant work culture.
- Why this job: Make a real impact in the gaming industry while fostering a positive team environment.
- Qualifications: Proven experience in operations leadership and strong communication skills.
- Other info: Be part of a dynamic team shaping the future of gaming.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Farm Heroes Saga is one of King’s beloved casual game titles with millions of daily players, delivering strategic match‑3 puzzles in a heartwarming Farm universe that brings joy to players around the world. You will design and evolve Farm’s operating model and integrate leadership priorities—turning strategy into execution through clear systems, cadences, and team practices so our teams can deliver impact faster and more predictably. You will report to the Head of Farm and act as a strategic thought partner. You will also manage a Senior Operations Specialist and support their growth and development.
Your Role Within the Kingdom
As Head of Operations for Farm, you’ll partner closely with the Head of Farm and the Farm Leadership Team (FLT) to define strategic priorities and translate them into actionable plans, governance cadences, and ways of working across Product Areas. You will connect the dots across Product, Tech, Design, Production, Analytics, QA, and partner teams to align operating practices with business goals and strengthen delivery performance. You’ll lead internal communications that connect strategy to purpose, foster a healthy and inclusive culture, and use data to drive continuous improvement and organizational health.
What you’ll do
- Strategy and leadership: Partner with the Head of Farm and the FLT to set priorities and translate them into clear plans and outcomes; lead the governance cadence (for example, planning cycles, OKRs, business reviews, Key Team Reviews, and offsites). Form strong connections with stakeholders across Farm and King to align on strategy, performance, and execution—serving as a connector into the broader business. Support leadership narratives, focus setting, and decision‑making through clear forums and cadences.
- Operating model and organizational systems: Lead and evolve Farm’s operating model to ensure consistency, simplicity, and accountability across Product Areas; establish impactful ways of working for prioritization, decision-making, planning, and estimation. Identify collaboration friction and dependencies; improve flow, predictability, and resource allocation by refining processes, tools, and handoffs; define and track OKRs/KPIs that focus teams on outcomes that matter. Partner with Tech and Product Area Leaders to drive automation, AI adoption, and data‑informed improvements to how we work.
- Engagement, culture, and communications: Build feedback loops that surface team health insights and lead to visible actions and measurable improvements; shape team and leadership cadences (for example, team‑wide demos, town demos, and offsites) that reinforce clarity, trust, and inclusion. Lead internal communications to connect strategy to purpose; ensure goals, priorities, and progress are communicated clearly so teams understand the 'what' and the 'why'.
- People enablement and organizational health: Line manage and develop a Senior Operations Specialist with clear objectives, growth opportunities, and alignment to Farm’s priorities. Use people metrics to anticipate risks and shape interventions around workload, retention, and engagement in partnership with HR; strengthen manager capability and align operating systems with people systems to support growth, clarity, and belonging.
Skills to Create Thrills
- Experienced operations leader from games, consumer tech, or digital industries, acting as a strategic partner to senior leadership and the FLT.
- Experience designing and scaling operating systems and improving delivery performance.
- Strong background in cross‑functional planning, governance, and business operations.
- Exceptional communication and stakeholder influence skills; builds trust quickly and navigates complexity with clarity.
- Comfortable navigating ambiguity and taking decisive action; moves comfortably between detail and the big picture.
- Experienced in organizational change, automation, and AI‑driven improvement; combines operational rigor with empathy, judgment, and the ability to influence across levels.
Nice to have
- Experience in organizational transformation or centralization initiatives.
- Familiarity with King’s production and product processes.
- Background in Product Operations or Production.
About King
King is a leading interactive entertainment company with more than 20 years of history of delivering some of the world’s most iconic games in the mobile gaming industry, including the world‑famous Candy Crush franchise, as well as other mobile game hits such as Farm Heroes Saga. King games are played by more than 200 million monthly active users. King, part of Microsoft (NASDAQ: MSFT), has Kingsters in Stockholm, Malmö, London, Barcelona, Berlin, Dublin, San Francisco, New York, Los Angeles and Malta.
Head of Operations | Farm in London employer: King
Contact Detail:
King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations | Farm in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to King or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding the company culture and values. Dive into Farm Heroes Saga and get a feel for what makes it tick. This way, you can show how your vision aligns with theirs during the chat.
✨Tip Number 3
Practice your storytelling skills! Be ready to share your experiences in a way that highlights your strategic thinking and leadership abilities. Use examples that demonstrate how you've turned strategy into action in past roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you note can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Head of Operations | Farm in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operations, especially in gaming or tech. We want to see how your skills align with the role of Head of Operations at Farm!
Showcase Your Leadership Skills: Since this role involves managing a Senior Operations Specialist and collaborating with the Farm Leadership Team, be sure to include examples of your leadership style and how you've successfully led teams in the past.
Communicate Clearly: Your written application should reflect the exceptional communication skills we’re looking for. Keep it clear, concise, and engaging—show us you can connect strategy to purpose right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the process!
How to prepare for a job interview at King
✨Know Your Strategy
Before the interview, dive deep into Farm Heroes Saga and understand its strategic priorities. Be ready to discuss how you can translate those priorities into actionable plans and governance cadences that align with the company's goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in cross-functional settings. Highlight your experience in managing operations and how you've fostered a culture of clarity and trust within your teams.
✨Connect the Dots
Think about how you can connect various departments like Product, Tech, and Design to improve delivery performance. Be ready to share ideas on how to refine processes and enhance collaboration across these areas.
✨Emphasise Communication
Effective communication is key for this role. Prepare to discuss how you've led internal communications in previous positions, ensuring that everyone understands the 'what' and the 'why' behind strategic decisions.
