At a Glance
- Tasks: Lead daily operations of a brand-new café and ensure exceptional customer experiences.
- Company: Join KCLSU, a vibrant student union dedicated to enhancing university life.
- Benefits: Gain valuable experience, develop leadership skills, and be part of a supportive community.
- Other info: Exciting opportunity for personal growth and to connect with fellow students.
- Why this job: Shape the future of Denmark Hill café while making a real impact on student life.
- Qualifications: Must be eligible to work in the UK and have strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
At KCLSU, our vision is to create a future where every student has the opportunity to thrive. Together with our members, we are a union of students where individuals love their university experience, are involved in shaping the future, and have the power to make change and connect to each other. We work to achieve this in a way that is aligned to our values - Inclusive, Collaborative, Open and Brave. These values guide how we behave, and how we go about our work.
As the Cafe Supervisor at Denmark Hill, you lead the daily operations of this brand-new café, and you will:
- Oversee smooth service delivery, exceptional customer experiences, and compliance with operational standards.
- Lead by hands-on example during service, and maintain strong product knowledge.
- Build Denmark Hill Café's welcoming atmosphere, service quality, and brand identity.
In addition to operational leadership, you will work closely with the Associate Director of Commercial Operations, contributing to the development, improvement, and delivery of services and activities at Denmark Hill café. This includes supporting strategic initiatives, sharing ideas to enhance service and customer engagement, assisting with the planning and coordination of promotions or events, and helping implement commercial strategies that drive growth, efficiency, and overall customer satisfaction.
To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached.
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport / visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one.
- Not be a trustee of King's College London Students' Union.
Cafe Supervisor - Denmark Hill employer: King s College London Students Union
KCLSU is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is empowered to contribute to the student experience. As a Cafe Supervisor at Denmark Hill, you will enjoy opportunities for personal and professional growth while being part of a collaborative environment that values innovation and customer engagement. With a focus on creating a welcoming atmosphere and delivering exceptional service, KCLSU offers a unique chance to make a meaningful impact in the lives of students.
Contact Details:
King s College London Students Union Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Supervisor - Denmark Hill
✨Tip Number 1
Get to know the café scene at Denmark Hill! Visit local cafés, chat with staff, and understand what makes a great customer experience. This will help you bring fresh ideas to the table when you land that interview.
✨Tip Number 2
Network like a pro! Connect with current or former employees of KCLSU on LinkedIn. A friendly chat can give you insider info about the café culture and might even lead to a referral!
✨Tip Number 3
Show off your leadership skills! Prepare examples of how you've successfully led teams in the past. Whether it’s managing a busy café or coordinating events, we want to hear how you’ve made an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, make sure your personal statement reflects your passion for creating a welcoming atmosphere and enhancing customer engagement.
We think you need these skills to ace Cafe Supervisor - Denmark Hill
Some tips for your application 🫡
Show Your Passion:When writing your personal statement, let your enthusiasm for the role shine through. We want to see how much you care about creating a fantastic café experience for students at Denmark Hill!
Be Specific:Use examples from your past experiences to demonstrate how you meet the person specification. We love seeing concrete evidence of your skills and how they align with our values of being Inclusive, Collaborative, Open, and Brave.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Café Supervisor role. Highlight your leadership skills and operational experience, as these are key to making a great impression on us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at KCLSU.
How to prepare for a job interview at King s College London Students Union
✨Know the Values Inside Out
Before your interview, make sure you understand KCLSU's values: Inclusive, Collaborative, Open, and Brave. Think of examples from your past experiences that demonstrate how you embody these values, especially in a café or customer service setting.
✨Showcase Your Leadership Style
As a Café Supervisor, you'll need to lead by example. Prepare to discuss your leadership style and how you motivate a team during busy service times. Share specific instances where you've successfully managed a team or improved service delivery.
✨Be Ready to Discuss Customer Engagement
Customer experience is key in this role. Think about strategies you've used in the past to enhance customer engagement and satisfaction. Be prepared to share ideas on how you would create a welcoming atmosphere at Denmark Hill Café.
✨Prepare for Operational Questions
Expect questions about operational standards and compliance. Brush up on best practices in café management, including health and safety regulations. Show that you can maintain high standards while also being hands-on during service.
