Outlet Sales Consultant in Hemel Hempstead

Consultative design sales role at a globally recognised Australian brand. Build lasting client relationships in a premium outlet environment. Rewarding commission structure, generous discounts & career progression. Advise. Guide. Build trust. And let the commercial results follow.

This is not just a sales role for someone who can hit a number. This is a consultative role for someone who genuinely loves design — who can walk into a room, understand how a customer lives, and guide them toward a decision they will feel great about for years. At King Living Hemel Hempstead, the Design Consultant is our primary commercial interface with the customer. The experience you create, the relationships you build, and the trust you earn are what drive results here — not scripts and pressure tactics.

Working within a dynamic outlet environment, you will also bring a practical appreciation for how stock moves, how the floor changes, and how to present outlet product in a way that still feels premium and considered. The pace is real, the variety is genuine, and the opportunity to build a client base that keeps coming back is entirely yours to own. If you are a design‑passionate sales professional who takes genuine pride in the quality of every customer interaction — this is the role for you.

What You Will Own

• Consultative Customer Experience: Execute the King Living Road to Sale naturally and at a high standard — from first greeting and needs discovery through to product presentation, confident close and post‑sale follow‑up. Customers leave feeling guided, not sold to.
• Design Knowledge & Product Expertise: Maintain current, comprehensive knowledge of King Living's product range, materials, customisation options and design principles — and apply that knowledge credibly in every customer conversation.
• Pipeline Management & Client Relationships: Manage an active, disciplined pipeline — following up with purpose and timing, and building client relationships that extend beyond a single purchase through genuine care and outstanding service.
• CRM & Showroom Standards: Maintain accurate CRM records that support real commercial management. Contribute to outlet floor presentation and brand standards — representing King Living with pride and professionalism at all times.

Who You Are

You will likely come from a premium retail, furniture, interiors or lifestyle brand background — ideally with experience in a consultative sales environment where design knowledge and relationship building are the primary performance drivers. Experience in an outlet or operationally active retail environment is a genuine advantage. What matters most is your design instinct, your commercial discipline, and the trust you build with every customer.

Qualifications

• Proven experience in consultative sales within a premium, luxury or design‑led retail environment.
• Genuine interest in and knowledge of interior design, furniture, materials and space planning.
• Able to have a credible design conversation with a sophisticated customer.
• Strong track record of conversion, revenue performance and client relationship development.
• Proactive follow‑up discipline — you follow up personally, with genuine value, not just to chase a sale.
• CRM‑literate — you use it as a commercial tool, not an administrative obligation.
• Comfortable in an outlet environment where stock movement and floor presentation are part of the daily rhythm.
• Available to work one weekend day as part of your regular roster.
• Professional presentation aligned with a premium brand environment.

Benefits

• An Iconic Australian Brand: Since 1977, King Living has redefined Australian furniture design. With showrooms across Australia, New Zealand, the UK, Canada, Singapore, Malaysia, the USA, China and Thailand — this is a brand with genuine global reach and a product worth believing in.
• Products That Speak for Themselves: Beautiful design. Exceptional craftsmanship. Customers who truly value quality. You will never struggle to believe in what you sell.
• Be Rewarded for Performance: Rewarding commission structure and competitive remuneration that recognises the quality of your commercial results.
• Generous Discounts: Employee and family & friends discounts on our full premium product range.
• Family First: Paid parental leave to support you through every stage of life.
• Career Growth: Design Consultants who build strong commercial results alongside emerging leadership skills are well‑positioned for Assistant Showroom Manager roles — and beyond.
• A Team That Backs You: A supportive, values‑driven environment with a genuine family feel, regular team events and an EAP to support your ongoing health and wellbeing.

About King Living

King Living is a family‑owned Australian design company with a global footprint and a reputation for innovation, craftsmanship and timeless design. Everything we do is guided by four values: Passion. Integrity. Collaboration. Innovation. These are not words on a wall — they shape how we lead, create and grow. Our hiring decisions are based not only on experience and skills, but on mindset, attitude and alignment with our values. King Living is an equal opportunity employer. All applicants will be considered regardless of race, sexuality, religion, colour, gender identity or parental status.