Founding Outlet Sales & Customer Experience Lead

Founding Outlet Sales & Customer Experience Lead

Full-Time 28350 - 34650 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Shape customer experience and drive sales in a brand-new outlet.
  • Company: Join King Living, a premium furniture brand launching its first UK Outlet.
  • Benefits: Be part of a close-knit team with opportunities for growth and development.
  • Other info: Exciting opportunity to influence company culture and operations.
  • Why this job: Play a key role in creating an exceptional shopping experience from the ground up.
  • Qualifications: Sales and customer service experience preferred, but passion is key!

The predicted salary is between 28350 - 34650 £ per year.

King Living is opening its first UK Outlet in Hemel Hempstead and is seeking the founding team to bring this new format to life.

You will help shape customer experience, operating model and culture from day one, with responsibilities spanning sales, customer service and outlet operations.

Join a close-knit team at a pivotal moment for King Living UK, delivering premium showroom experiences and ensuring products—from returns to outlet-exclusive items—find the right home for customers.

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Founding Outlet Sales & Customer Experience Lead employer: King Living

King Living offers an exceptional opportunity for those looking to make a significant impact in a dynamic and supportive environment. As part of the founding team in Hemel Hempstead, you will not only shape the customer experience and operational model but also enjoy a collaborative work culture that prioritises employee growth and development. With a focus on delivering premium showroom experiences, you'll be part of a close-knit team dedicated to ensuring every product finds its perfect home.

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Contact Details:

King Living Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Founding Outlet Sales & Customer Experience Lead

Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

Show Your Skills Through Real-World Results

When targeting a full-time role like Founding Outlet Sales & Customer Experience Lead at King Living, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including King Living. Tailor your message to explain why you’re drawn to them and how you can contribute as a Founding Outlet Sales & Customer Experience Lead. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Founding Outlet Sales & Customer Experience Lead

Sales Skills
Customer Service Skills
Operational Management
Team Leadership
Customer Experience Design
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for King Living:When writing your cover letter, make sure to tailor your message specifically for King Living. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at King Living

Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show King Living that you understand the role and can hit the ground running in the sales game.

Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show King Living that you’re not just about numbers but also about building lasting connections in business development.

Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with King Living’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.