King Living is seeking a customer-focused specialist to own warranty and service cases end-to-end, balancing process with an exceptional customer experience. You will communicate transparently, coordinate with internal teams and use AI-enabled tools to improve first-contact resolution.
The role emphasizes empathy, ownership, and speed, with opportunities to influence improvements and contribute to a premium King Living service standard.
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AI-Driven Warranty & Service Resolution Specialist in Hemel Hempstead employer: King Living Pty
King Living offers a unique opportunity to be part of the founding team for its first UK Outlet in Hemel Hempstead, where you can shape the customer experience and operational culture from the ground up. With a focus on exceptional customer service and teamwork, employees benefit from a supportive work environment that encourages personal growth and development within one of Australia's most respected furniture brands. Join us to not only contribute to a new retail format but also to build lasting relationships and enjoy a fulfilling career in a dynamic setting.
