King Living is seeking a customer-focused advocate to own warranty and post-sale service cases from start to finish. You will communicate transparently with customers, coordinate with internal teams, and apply AI tools to improve resolution speed and accuracy.
You will join a collaborative team that values empathy, ownership, and proactive problem solving, delivering premium service to King Living customers worldwide. This role emphasizes end-to-end case ownership and continual improvement.
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AI-Driven Warranty & Customer Success Advocate in Hemel Hempstead employer: KING Living Inc.
King Living offers a unique opportunity to be part of the founding team at its first UK Outlet in Hemel Hempstead, where you can shape the customer experience and operational culture from the ground up. With a focus on exceptional customer service and teamwork, employees benefit from a supportive work environment that encourages personal growth and development within one of Australia's most respected furniture brands. Join us to not only contribute to a new retail format but also to build lasting relationships and enjoy a fulfilling career in a dynamic setting.