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- Tasks: Oversee daily operations of the hire desk and manage customer enquiries.
- Company: Join a family-run business with a strong reputation in crane hire services.
- Benefits: Ongoing training, professional development, and a supportive work environment.
- Why this job: Make a real impact in a dynamic industry while developing your career.
- Qualifications: Experience in management and excellent communication skills required.
- Other info: Opportunities for growth in a well-established company.
The predicted salary is between 36000 - 60000 £ per year.
King Lifting is a well‑established, family‑run business providing crane hire services and specialist plant and machinery movement solutions to the construction industry. Operating from depots across the UK, we are proud of our strong reputation and proven track record for delivering high‑quality, reliable services. We are seeking an experienced Hire Desk Manager to oversee the day‑to‑day operations and ensure the efficient running of our Bristol hire desk.
Responsibilities:
- Coordinate daily allocation of assets and labour.
- Manage inbound telephone enquiries, ensuring all customer requests are handled promptly and professionally.
- Liaise with operatives to ensure all necessary information is provided ahead of works commencing.
- Prepare and issue contracts, job sheets, and operator tickets.
- Ensure operative training and medical certifications remain current and compliant with company policies.
- Source plant, labour, and equipment from external suppliers when required.
- Communicate with customers to confirm site‑specific requirements prior to attendance.
- Maintain up‑to‑date inspection records for cranes and yard equipment in line with LOLER regulations.
- Manage annual leave requests for operatives and hire desk team members.
Opportunities for ongoing training and professional development.
To apply, please click on the green button to register your details and upload your CV. If you do not hear from us within 14 days of submitting your application, please assume you have been unsuccessful and we thank you for your time and interest. King Lifting is an Equal Opportunities employer.
Hire Desk Manager in Bristol employer: King Lifting Ltd.
Contact Detail:
King Lifting Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the construction industry, especially those who work with cranes and machinery. A friendly chat can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching King Lifting and understanding their services. Show us you know your stuff about crane hire and plant movement solutions – it’ll impress the hiring team!
✨Tip Number 3
Practice your communication skills. As a Hire Desk Manager, you'll need to handle customer enquiries and liaise with operatives. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to follow our process.
We think you need these skills to ace Hire Desk Manager in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Desk Manager role. Highlight your experience in managing operations and customer service, as these are key for us at King Lifting.
Showcase Relevant Experience: When writing your application, emphasise any previous roles where you coordinated teams or managed enquiries. We want to see how your background aligns with our needs!
Be Professional Yet Personable: In your cover letter, strike a balance between professionalism and a friendly tone. We value good communication skills, so let your personality shine through while keeping it professional.
Follow Up: After submitting your application through our website, don’t hesitate to follow up if you haven’t heard back within 14 days. It shows your enthusiasm and commitment to joining our team!
How to prepare for a job interview at King Lifting Ltd.
✨Know Your Stuff
Make sure you understand the ins and outs of crane hire services and plant movement solutions. Familiarise yourself with King Lifting's operations, especially how they manage their hire desk. This will show that you're genuinely interested and ready to hit the ground running.
✨Customer Service is Key
As a Hire Desk Manager, you'll be handling customer enquiries daily. Prepare examples of how you've successfully managed customer requests in the past. Highlight your ability to communicate effectively and professionally, as this will be crucial for the role.
✨Show Your Organisational Skills
You'll need to coordinate assets and labour efficiently. Bring along examples of how you've managed similar responsibilities before. Discuss your methods for keeping track of contracts, job sheets, and compliance records, as this will demonstrate your attention to detail.
✨Be Ready to Discuss Training and Compliance
Since maintaining operative training and certifications is part of the job, be prepared to talk about your experience with compliance and training management. Show that you understand the importance of keeping everything up-to-date and how it impacts safety and efficiency.