Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver a first-class front of house experience for patients and visitors.
- Company: Prestigious private ophthalmic clinic in London's Harley Street District.
- Benefits: Competitive salary, supportive team culture, and training in healthcare.
- Other info: Full training provided; flexible hours required.
- Why this job: Join a high-quality clinical environment and make a real difference.
- Qualifications: Experience in luxury hospitality or high-end customer service preferred.
The predicted salary is between 30000 - 35000 £ per year.
We are working with a leading private ophthalmic clinic to recruit a Front of House Co-ordinator to join their patient-focused team. This is an excellent opportunity for someone with a background in luxury hospitality or high-end customer service who is looking to transition into the healthcare sector.
This role sits at the heart of the clinic, acting as the first point of contact for patients and ensuring a seamless, premium experience from arrival through to departure.
The Role
- Deliver a first-class front of house and reception experience for all patients and visitors
- Manage patient bookings, appointments, and enquiries in a professional and efficient manner
- Provide a warm, polished and personalised service in line with a high-end private clinic environment
- Co-ordinate with clinical and administrative teams to ensure smooth patient journeys
- Handle sensitive information with discretion and professionalism
- Support general administrative tasks to ensure the smooth day-to-day running of the clinic
About You
- Experience within luxury hospitality, private healthcare, or high-end customer service environments
- A natural people-person with exceptional communication and interpersonal skills
- Immaculate presentation and a professional, calm approach
- Highly organised with strong attention to detail
- Comfortable working in a fast-paced, patient-focused environment
- Flexible and adaptable, with a willingness to go the extra mile
- Previous healthcare experience is not essential – full training will be provided.
Hours: (9:00am – 6:00pm, flexibility required)
What’s on Offer
- Opportunity to join a prestigious private clinic environment
- Supportive and collaborative team culture
- Training and development within the healthcare sector
- Competitive salary and benefits package
If you are passionate about delivering outstanding service and want to be part of a high-quality clinical environment, we would love to hear from you.
Front of House Co-ordinator in London employer: King Healthcare Ltd.
Contact Detail:
King Healthcare Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Co-ordinator in London
✨Tip Number 1
Get to know the clinic! Research their values, services, and patient experience. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Front of House Co-ordinator, you'll be the first point of contact for patients. Role-play with friends or family to get comfortable with handling enquiries and providing that warm, polished service.
✨Tip Number 3
Network like a pro! Connect with people in the healthcare sector on LinkedIn or attend industry events. You never know who might have a lead on a job or can give you insider tips about the clinic.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and stand out. Plus, it shows you're serious about joining the team at this prestigious private clinic.
We think you need these skills to ace Front of House Co-ordinator in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in luxury hospitality or high-end customer service. We want to see how you've gone the extra mile for customers in the past, so share specific examples that showcase your people skills!
Keep It Professional and Polished: Since this role is all about providing a premium experience, your application should reflect that. Use a clean, professional format and make sure your language is polished. First impressions matter, even on paper!
Tailor Your Application: Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to this specific role. Mention why you’re excited about working in a private healthcare environment and how your background fits.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at King Healthcare Ltd.
✨Know the Clinic Inside Out
Before your interview, do some research on the private ophthalmic clinic. Understand their values, services, and what sets them apart in the healthcare sector. This will not only show your genuine interest but also help you tailor your responses to align with their mission.
✨Showcase Your Customer Service Skills
Since this role is all about providing a premium experience, be ready to share specific examples from your background in luxury hospitality or high-end customer service. Highlight situations where you went above and beyond for a customer, as this will demonstrate your ability to deliver exceptional service.
✨Dress to Impress
Presentation matters in a high-end environment. Make sure you dress smartly and professionally for the interview. A polished appearance will reflect your understanding of the clinic's standards and your commitment to maintaining a professional image.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various patient interactions or administrative challenges. Think through potential scenarios you might face as a Front of House Co-ordinator and prepare your responses. This will show your problem-solving skills and readiness for the role.