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For Companies At a Glance
- Tasks: Welcome patients, manage appointments, and support doctors in a busy clinic environment.
- Company: Join King Healthcare, a leading private clinic in London known for exceptional patient care.
- Benefits: Enjoy a competitive salary, private healthcare, pension scheme, and generous annual leave.
- Why this job: Be part of a dynamic team that values initiative and enhances patient experiences every day.
- Qualifications: Experience in a healthcare setting with a focus on outstanding customer service is preferred.
- Other info: Full-time role, Monday to Friday, with occasional Saturday clinics.
The predicted salary is between 30000 - 32000 £ per year.
Harley Street Clinic
£30,000 - £32,000
Monday to Friday, Full time – Permanent
King Healthcare are currently assisting a Private Clinic in London in their search for a Front of House Receptionist and Administrator. This role will be Front Of House providing excellent customer service to patients and supporting doctors with diary management. Ideally, the applicant will come from a healthcare background in a hospital or clinic setting.
The Role
- Meet and greet patients upon arrival at the Clinic.
- Deliver high standards of customer service to VIP patients.
- Coordinate patient appointments and manage doctors' diaries for efficient clinic operations.
- Ensure the clinic is tidy and fully stocked for smooth daily operations.
- Proactively think ahead and prepare for patient needs.
- Handle emergency situations and work well under pressure.
This is a full-time permanent position, Monday to Friday, with occasional Saturday clinics.
The Candidate
The ideal candidate will come from a private healthcare environment and demonstrate experience in delivering world-class customer service. The client seeks an applicant who can evidence using their initiative to enhance patient experience, going above and beyond to anticipate patient requirements.
Salary and Benefits
The salary on offer for this position is between £30,000 – £32,000, dependent on experience. Additional benefits include a private pension scheme, private healthcare, generous annual leave allowance, and company events.
Contact Information
For more information, please visit the King Healthcare website or speak with Becky at King Healthcare on 07912074756. Alternatively, please send a detailed copy of your CV to adam@kinghealthcare.co.uk.
Front of House Receptionist/Admin employer: King Healthcare Ltd.
Contact Detail:
King Healthcare Ltd. Recruiting Team
adam@kinghealthcare.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist/Admin
✨Tip Number 1
Familiarise yourself with the specific needs of a Front of House role in a healthcare setting. Research common patient interactions and the types of services offered at clinics like Harley Street to demonstrate your understanding during any discussions.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've gone above and beyond for clients or patients in previous roles. This will show that you can deliver the high standards expected in a private healthcare environment.
✨Tip Number 3
Practice your communication skills, especially in handling emergency situations. Being able to articulate your thought process and calmness under pressure can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the healthcare industry, particularly those who work in administrative roles. They can provide insights into the role and may even refer you to opportunities, increasing your chances of landing the job.
We think you need these skills to ace Front of House Receptionist/Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration, particularly in a healthcare setting. Use specific examples to demonstrate how you've excelled in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent patient care. Mention any specific experiences that relate to the responsibilities of the Front of House Receptionist role, such as managing appointments or handling emergency situations.
Highlight Soft Skills: Emphasise your soft skills in your application, such as communication, problem-solving, and the ability to work under pressure. These are crucial for delivering high standards of customer service in a busy clinic environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at King Healthcare Ltd.
✨Showcase Your Customer Service Skills
As a Front of House Receptionist, your ability to deliver excellent customer service is crucial. Prepare examples from your previous roles where you went above and beyond for patients or clients, especially in a healthcare setting.
✨Demonstrate Initiative
The role requires someone who can proactively think ahead. Think of instances where you anticipated patient needs or improved processes in your past jobs. Be ready to discuss how you can bring that same initiative to the clinic.
✨Familiarise Yourself with the Clinic's Operations
Research the clinic and understand its services and values. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Prepare for Pressure Situations
Handling emergencies and working under pressure are key aspects of this role. Think of specific examples where you successfully managed stressful situations, and be prepared to share these stories during your interview.
