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- Tasks: Deliver a first-class front of house experience for patients and visitors.
- Company: Prestigious private ophthalmic clinic in Harley Street, London.
- Benefits: Competitive salary, supportive team culture, and training in healthcare.
- Why this job: Join a high-quality clinical environment and make a real difference.
- Qualifications: Experience in luxury hospitality or high-end customer service preferred.
- Other info: Full training provided; flexible hours required.
The predicted salary is between 30000 - 35000 £ per year.
We are working with a leading private ophthalmic clinic to recruit a Front of House Co-ordinator to join their patient-focused team. This is an excellent opportunity for someone with a background in luxury hospitality or high-end customer service who is looking to transition into the healthcare sector.
This role sits at the heart of the clinic, acting as the first point of contact for patients and ensuring a seamless, premium experience from arrival through to departure.
The Role
- Deliver a first-class front of house and reception experience for all patients and visitors
- Manage patient bookings, appointments, and enquiries in a professional and efficient manner
- Provide a warm, polished and personalised service in line with a high-end private clinic environment
- Co-ordinate with clinical and administrative teams to ensure smooth patient journeys
- Handle sensitive information with discretion and professionalism
- Support general administrative tasks to ensure the smooth day-to-day running of the clinic
About You
- Experience within luxury hospitality, private healthcare, or high-end customer service environments
- A natural people-person with exceptional communication and interpersonal skills
- Immaculate presentation and a professional, calm approach
- Highly organised with strong attention to detail
- Comfortable working in a fast-paced, patient-focused environment
- Flexible and adaptable, with a willingness to go the extra mile
- Previous healthcare experience is not essential – full training will be provided.
Hours: (9:00am – 6:00pm, flexibility required)
What’s on Offer
- Opportunity to join a prestigious private clinic environment
- Supportive and collaborative team culture
- Training and development within the healthcare sector
- Competitive salary and benefits package
If you are passionate about delivering outstanding service and want to be part of a high-quality clinical environment, we would love to hear from you.
Front of House Co-ordinator employer: King Healthcare Ltd.
Contact Detail:
King Healthcare Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality or healthcare sectors. Let them know you're on the lookout for a Front of House Co-ordinator role – you never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your exceptional communication skills. A warm, polished introduction can make all the difference in landing that first-class front of house position.
✨Tip Number 3
Stay organised! Keep track of your applications and follow up with places you've applied to. A little persistence shows your enthusiasm and helps you stand out in a fast-paced environment like a private clinic.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, especially for roles that require that high-end customer service touch.
We think you need these skills to ace Front of House Co-ordinator
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in luxury hospitality or high-end customer service. We want to see how you've gone the extra mile for customers in the past, so share specific examples that showcase your people skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the role of Front of House Co-ordinator. Mention how your skills align with the job description and why you’re excited about working in a private healthcare environment.
Be Professional and Polished: Since this role is all about providing a premium experience, make sure your application reflects that. Use a clean format, check for typos, and keep your language professional yet friendly. First impressions matter, even on paper!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at King Healthcare Ltd.
✨Know Your Customer Service Basics
Brush up on your customer service skills, especially in high-end environments. Be ready to share examples of how you've provided exceptional service in the past, as this role is all about creating a premium experience for patients.
✨Showcase Your People Skills
As a Front of House Co-ordinator, you'll be the first point of contact for patients. Practice your communication skills and think of ways to demonstrate your ability to connect with people. A warm smile and a friendly attitude can go a long way!
✨Be Organised and Detail-Oriented
This role requires strong organisational skills. Prepare to discuss how you manage appointments and handle multiple tasks efficiently. Bring examples of how you've kept things running smoothly in previous roles, especially in fast-paced settings.
✨Understand the Clinic's Values
Research the clinic and understand its mission and values. Be prepared to explain why you want to work there and how your background in luxury hospitality aligns with their patient-focused approach. This shows genuine interest and commitment!