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For Companies At a Glance
- Tasks: Support patient consultations, book appointments, and provide clear service information.
- Company: Leading healthcare facility in Greater London with a focus on patient care.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a real difference in patients' lives while working in a supportive team.
- Qualifications: Strong customer service skills and effective communication abilities.
- Other info: Join a dynamic environment dedicated to high-quality patient support.
The predicted salary is between 28800 - 43200 £ per year.
A leading healthcare facility in Greater London is seeking a Patient Advisor to support patient consultations and inquiries. The role involves booking appointments, providing clear information about services, and ensuring a seamless patient experience.
Candidates should demonstrate strong sales and customer service skills, effective listening, and the ability to communicate technical information clearly. This position is crucial for maintaining patient confidentiality and providing high-quality support within a busy team environment.
Patient Services & Booking Advisor in London employer: King Edward VII's Hospital
Contact Detail:
King Edward VII's Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services & Booking Advisor in London
✨Tip Number 1
Get to know the company! Research the healthcare facility and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves providing clear information, try role-playing common patient scenarios with a friend. This will boost your confidence and help you articulate technical information more effectively.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've handled difficult situations or provided exceptional service in the past. This will demonstrate your ability to thrive in a busy team environment.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows that you're proactive and keen to join our team as a Patient Services & Booking Advisor.
We think you need these skills to ace Patient Services & Booking Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in healthcare. We want to see how you can bring your unique flair to the Patient Services & Booking Advisor role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about patient care and how your skills align with what we’re looking for. Keep it friendly and professional, just like us!
Showcase Your Communication Skills: Since this role involves clear communication, make sure your application reflects that. Use straightforward language and avoid jargon. We appreciate clarity as much as you do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at King Edward VII's Hospital
✨Know Your Stuff
Make sure you understand the healthcare services offered by the facility. Brush up on common patient inquiries and appointment booking processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to provide high-quality support.
✨Practice Active Listening
During the interview, focus on listening carefully to the questions asked. This will not only help you provide better answers but also show that you value effective communication. You might even want to practice with a friend to hone this skill.
✨Emphasise Confidentiality
Since maintaining patient confidentiality is crucial, be prepared to discuss how you would handle sensitive information. Share any relevant experiences or training you've had that relates to privacy and data protection in a healthcare setting.
