Bank - MDT Associate & Breast Secretary

Provide high quality administrative and project support services to the organisation with particular responsibility for the facilitation and co-ordination of the multi-disciplinary (MDT) team meetings and to work alongside the clinical and administrative team in managing effective patient pathways for cancer patients from diagnosis to treatment.

Key duties & Responsibilities:

• Produce a list of patients to be discussed at the meeting and distribute to all members prior to the meeting.
• Liaise with other organisations and MDTs in order to obtain relevant clinical data on patients attending the service, including imaging and pathology results.
• Ensure that there are processes in place so that MDT decisions for treatment are recorded in patients’ medical records and outcomes are actioned.
• Establish, develop, administer and coordinate MDT meetings at the hospital.
• Record and monitor attendance at the MDT meeting.
• Support the MDT in audits and analysis of cancer data collected, ensuring all activity is correctly captured and submitted to national and local audits as required.
• Be proactive in designing and implementing initiatives to improve data quality within the organisation.
• Liaise with the Governance Team to ensure required systems and processes are in place relating to MDT and data is captured for robust governance including regulatory compliance.
• Develop and keep up to date required MDT pathway documentation including Standard Operating Procedures.
• Action day to day issues ensuring resolution and escalating serious issues to the line manager.

Communication:

• Communicate clearly, effectively and appropriately with the multidisciplinary team.
• Administer and attend meetings and disseminate information as required including preparing documentation and taking minutes for the multi-disciplinary team meetings.
• Ensure the timely and efficient transfer of information between organisations involved in the results pathway, adhering to agreed communication pathways and protocols.
• Produce and present reports of patients’ activity and progress.
• Give constructive feedback on patient care and activities to relevant healthcare professionals.
• Lead on discussions regarding departmental service improvement and quality control.
• Maintain professional boundaries and working relationships with patients and colleagues.

Job Summary - Breast Secretary:

The Breast Unit Secretary at King Edward VII's Hospital is responsible for providing efficient and comprehensive administrative support to the Breast Unit. The role involves managing patient records, coordinating appointments, and ensuring effective communication within the unit. The ideal candidate possesses strong organisational skills, attention to detail, and a commitment to maintaining confidentiality in a healthcare setting.

Key Responsibilities:

• Provide secretarial and administrative assistance to the Breast Unit team.
• Maintain accurate and confidential patient records.
• Schedule patient appointments, surgeries, and procedures efficiently.
• Coordinate with healthcare professionals to optimise clinic schedules.
• Act as a central point of contact for internal and external inquiries related to the Breast Unit.
• Facilitate effective communication among healthcare professionals, patients, and their families.
• Enter and update patient information in the electronic medical records system.
• Prepare and maintain statistical reports as required.
• Transcribe medical dictation and prepare accurate and timely medical reports.
• Ensure proper filing and organisation of medical documentation.
• Assist patients by providing information on services, procedures, and appointments.
• Address patient inquiries and concerns, contributing to a positive patient experience.
• Monitor and order office supplies as needed.
• Coordinate the maintenance and repair of office equipment.
• Collaborate with other administrative staff and healthcare professionals to ensure seamless workflow.
• Participate in team meetings and contribute to a positive working environment.

Qualifications:

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Proven experience as a secretary or administrative assistant, preferably in a healthcare setting.
• Familiarity with medical terminology and electronic medical records systems.
• Strong organisational and multitasking skills.
• Excellent written and verbal communication skills.
• Proficiency in MS Office Suite (Word, Excel, Outlook).

For more information please email recruitment@kingedwardvii.co.uk