Salary: Support Staff Pay Scale G: £27,702 to £29,601 pro‑ra per annum (Actual) (£31,537 - £33,699 full time/full year equivalent)
Full Time: 37 hours per week
Working Weeks: 39 weeks
A September start is preferred, subject to completed onboarding checks. Start date can be discussed at interview.
This role will be based at King Edward VII Academy, Gaywood Road, King's Lynn, Norfolk, PE30 2QB.
King Edward VII Academy is seeking a reliable and responsible Education Welfare Officer to help drive the attendance strategy at the school.
The role involves working with pupils, their families, staff and external agencies to unlock barriers to attendance and ensure that all pupils can engage with school as fully as possible.
What You’ll Be Doing
- To ensure children attend school regularly and to support families and schools in removing barriers to education.
- To identify those children in need of support by reason of their behaviour, absence from academy, family dysfunction, disability, social or emotional needs or any other special educational needs and to support children whose education is at risk.
- To assess need, plan interventions, implement effective action and evaluate outcomes against agreed objectives, whilst involving service users in decisions whenever possible.
- To work with parents and other stakeholders in relation to student support.
- To assist the Academy to safeguard students through joint work with partner agencies.
- To accurately complete admission and attendance registers, as well as to regularly monitor data to identify patterns and trends and understand which pupils and pupil cohorts to focus on.
About You
The ideal candidate for this post will be organised, professional, able to establish good relationships with pupils and their families, act as a role model and be innovative in their responses to the attendance challenges that they discover. In addition, you will have excellent communication skills, be able to confidently present information when required and possess excellent IT skills.
You will need to be able to manage your time effectively, work under your own initiative as well as contribute to the attendance team as a whole and work with team members to implement attendance initiatives for individuals and across the school. You will be required to monitor and manage an ever changing caseload and monitor the impact of actions that are taken.
Essential
- First degree or NVQ Level 4 in social work, teaching, counselling, psychology or youth and community work or other work related to work with children and/or relevant experience
- Training on safeguarding
- Experience of using social work or counselling approach to working with parents and children
- Knowledge of school systems and pastoral systems
- Ability to undertake assessments and write reports to a high standard
Desirable
- Experience of working in the education system and in multi‑agency settings
Benefits
We offer:
- Generous annual leave, and access to the Local Government Pension Scheme (LGPS) with excellent employer contributions
- Health Plan and Employee Assistance Programme, including 24/7 virtual GP access, mental health support and claim‑back options for healthcare costs *
- Cycle‑to‑work scheme, retail and theatre discounts (including discounted shopping vouchers, dentist and gym memberships), and salary sacrifice options (including home technology). *
- Free parking at most sites
- Personalised CPD and development programmes
- A structured and specific induction programme.
*Terms and conditions apply. Some benefits are only available following successfully passing probation.
Safeguarding and Equal Opportunities
Inspiration Trust is committed to safeguarding the welfare of children and young people and expects all staff to share this commitment.
All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.
Closing date for applications: 12pm on Friday 7th August 2026
Interview date: To be confirmed
Education Welfare Officer in King's Lynn employer: King Edward VII Academy
At King Edward VII Academy, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment where every team member is valued. Our commitment to professional development ensures that you will have access to personalised CPD programmes and a structured induction, while our generous benefits package, including health plans and pension contributions, reflects our dedication to employee well-being. Join us in making a meaningful impact on the lives of our pupils in the vibrant community of King's Lynn.
