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- Tasks: Lead a fun and dynamic pub team, creating memorable experiences for guests.
- Company: Join an award-winning local pub company that values people and community.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a ÂŁ4.50 meal deal.
- Other info: Access to health support, discounts, and apprenticeship programmes for career growth.
- Why this job: Be part of a lively atmosphere and grow your career with real advancement opportunities.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
The predicted salary is between 24000 - 30000 ÂŁ per year.
We're on the lookout for a Supervisor to join our team! Right at the heart of the pub â creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those standâout occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly â fun!
As Supervisor you'll:
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with the wider pub management team to ensure the business runs efficiently and profitably.
- Open and close, stock, and cash up.
- Be a role model for customer service.
- Have the ability to think on the spot and use your initiative.
- Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our ÂŁ4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24âhour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional wellâbeing support.
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Supervisor employer: King Charles (92449)
Contact Detail:
King Charles (92449) Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Supervisor
â¨Tip Number 1
Get to know the pub culture! Spend some time in the pubs youâre interested in. Chat with staff and customers to understand what makes them tick. This will help you connect during interviews and show that youâre genuinely interested.
â¨Tip Number 2
Practice your leadership skills! Think of examples from your past roles where youâve motivated a team or handled a busy shift. Be ready to share these stories in your interview to demonstrate your natural talent for leading others.
â¨Tip Number 3
Show off your customer service skills! Prepare to discuss how youâve gone above and beyond for guests in previous jobs. This is key for a Supervisor role, so make sure you highlight your ability to create those moments of joy.
â¨Tip Number 4
Apply through our website! Itâs the best way to get noticed. Plus, we love seeing candidates who take the initiative to reach out directly. Donât forget to follow up after applying â it shows youâre keen and ready to jump in!
We think you need these skills to ace Supervisor
Some tips for your application đŤĄ
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so donât be afraid to show us what makes you unique and how you can bring joy to our team and guests.
Highlight Relevant Experience: Make sure to mention any previous experience in a Supervisor or Team Leader role. We love seeing how you've led teams and created memorable moments in busy environments, so share those stories with us!
Be Specific About Your Skills: Talk about your skills that align with the job description, like customer service and initiative. Weâre looking for someone who can think on their feet, so give us examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way to ensure your application gets to us quickly and efficiently. Plus, it shows youâre keen to join our team!
How to prepare for a job interview at King Charles (92449)
â¨Know the Pub Inside Out
Before your interview, take some time to research the pub and its values. Familiarise yourself with their menu, special events, and any recent news. This shows genuine interest and helps you connect your experience to their specific environment.
â¨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate a team. Prepare examples from your past roles where you've successfully managed a team or resolved conflicts. Highlight how you can create those joyful moments for both staff and guests.
â¨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of situations where you've gone above and beyond for a customer. Be ready to discuss how you would handle difficult situations or complaints, showcasing your initiative and problem-solving skills.
â¨Be Yourself and Have Fun
The pub environment is all about personality and fun! Donât be afraid to let your character shine through during the interview. Share your passion for hospitality and how you can contribute to a lively atmosphere that keeps guests coming back.