At a Glance
- Tasks: Process customer orders and maintain accurate data for smooth operations.
- Company: Kinetic PLC, supporting a dynamic client in Peterborough.
- Benefits: Flexible hours, hybrid work model, and competitive pay.
- Other info: Temporary role with opportunities for skill development and career growth.
- Why this job: Join a supportive team and gain valuable experience in order management.
- Qualifications: Previous experience in order management is a plus; attention to detail is key.
The predicted salary is between 25000 - 30000 £ per year.
Kinetic PLC are proud to support one of our clients in the recruitment of an Order Processing Administrator to join their team at their Peterborough site. This is a temporary opportunity to provide essential administrative support to the Customer Order Management team. The role is non-customer facing and focuses on processing orders, maintaining accurate data, and supporting the full order lifecycle to ensure smooth operations.
Location: Peterborough (Hybrid – 3 days onsite)
Contract: 6 months
Start Date: May 2026
Pay Rate: £12.82 per hour
Hours: 37.5 per week (flexible office hours)
Key Responsibilities:
- Process customer orders accurately and within set deadlines
- Allocate parts to orders within internal systems
- Prepare and distribute export and shipping documentation
- Maintain and update customer and order data to ensure accuracy
- Carry out data cleansing activities across systems
- Support order lifecycle tasks such as new customer setup and credit/debit processing
- Produce and distribute internal reports
- Provide general administrative support including filing, scanning, and document handling
- Identify and escalate any issues or delays in a timely manner
- Suggest improvements to processes where possible
Performance Expectations:
- Achieve a high level of accuracy in order processing
- Process around 24 orders / 90 lines per day
- Complete the majority of service requests within 4 hours
- Develop knowledge across multiple regions
Skills & Experience:
- Previous experience in order management or a similar role is beneficial
- Comfortable carrying out repetitive tasks with strong attention to detail
- Good IT skills, including Microsoft Office
- Well organised with the ability to manage workload effectively
- Able to follow processes and work within structured guidelines
Key Competencies:
- Results-driven with a focus on meeting targets
- Clear and effective communication skills
- Strong attention to detail and accuracy
- Willingness to learn and develop
- Understanding (or willingness to learn) of order processing and systems
Education:
- GCSEs (or equivalent) or relevant work experience
Customer Order Management Administrator in Peterborough employer: KineticPlc
Kinetic PLC is an excellent employer, offering a supportive work environment at our Peterborough site where flexibility and employee growth are prioritised. With a focus on accuracy and efficiency in order processing, we provide our team with the opportunity to develop their skills while enjoying a hybrid work model that promotes work-life balance. Join us for a rewarding experience where your contributions directly impact our operations and success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Order Management Administrator in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to order management. Think about your past experiences and how they relate to the role. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which is always a plus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Order Management Administrator in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in order management or similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your attention to detail and organisational abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Order Management Administrator role. We love seeing enthusiasm and a clear understanding of the responsibilities outlined in the job description.
Showcase Your IT Skills:Since good IT skills are essential for this role, make sure to mention your proficiency with Microsoft Office and any other relevant software. We want to know you can handle the tech side of things without breaking a sweat!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re keen on joining our team at Kinetic PLC!
How to prepare for a job interview at KineticPlc
✨Know Your Order Management Basics
Before the interview, brush up on your knowledge of order processing and the order lifecycle. Familiarise yourself with common terms and processes, as this will show your potential employer that you're serious about the role and understand what it entails.
✨Showcase Your Attention to Detail
Since accuracy is key in this role, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it's catching an error in data entry or ensuring timely order processing, these stories will highlight your suitability for the position.
✨Demonstrate Your IT Skills
Make sure you can confidently talk about your experience with Microsoft Office and any other relevant software. If you've used specific order management systems before, mention them! This will reassure the interviewer that you can hit the ground running.
✨Prepare Questions About the Role
Interviews are a two-way street, so think of some insightful questions to ask about the Customer Order Management team and their processes. This not only shows your interest but also helps you gauge if the company is the right fit for you.
