Facilities & Tenant Experience Manager

Facilities & Tenant Experience Manager

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
KineticPlc

At a Glance

  • Tasks: Welcome visitors, manage amenities, and ensure top-notch customer service.
  • Company: KineticPlc, a dynamic company in Greater Manchester.
  • Benefits: Above market rate pay, paid lunch, and a supportive work environment.
  • Other info: Permanent position with a structured work schedule from 8am to 6pm.
  • Why this job: Join a vibrant team and enhance tenant experiences every day.
  • Qualifications: Must have own transport and excellent customer service skills.

The predicted salary is between 30000 - 40000 £ per year.

KineticPlc is seeking a Receptionist for their Greater Manchester buildings. The role includes welcoming visitors, maintaining high customer service standards, and managing amenities. Applicants must have their own transport for this permanent position.

Responsibilities include:

  • Booking meeting rooms
  • Checking cleaning standards
  • Liaising with the Facilities Manager

Hours are 8am to 6pm with a one-hour paid lunch. Competitive compensation is above market rate.

Facilities & Tenant Experience Manager employer: KineticPlc

KineticPlc is an excellent employer, offering a vibrant work culture in Greater Manchester that prioritises employee well-being and professional growth. With competitive compensation above market rate, employees enjoy a supportive environment that fosters collaboration and innovation, alongside opportunities for career advancement within the facilities management sector.

KineticPlc

Contact Details:

KineticPlc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Facilities & Tenant Experience Manager

Tip Number 1

Make sure you research KineticPlc and their values before your interview. Knowing their mission and how they operate will help you connect your experience to what they’re looking for in a Facilities & Tenant Experience Manager.

Tip Number 2

Practice your customer service skills! Since the role involves welcoming visitors and maintaining high standards, think of examples from your past where you’ve gone above and beyond for customers. We want to hear those stories!

Tip Number 3

Don’t forget to prepare questions for your interviewer. This shows your interest in the role and helps you figure out if KineticPlc is the right fit for you. Ask about their approach to tenant experience or how they handle feedback.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can enhance the tenant experience at KineticPlc.

We think you need these skills to ace Facilities & Tenant Experience Manager

Customer Service
Communication Skills
Time Management
Attention to Detail
Organisational Skills
Problem-Solving Skills
Interpersonal Skills

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.

Tailor Your Application:Make sure to customise your application for the Facilities & Tenant Experience Manager role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we’re looking for!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you the perfect fit for the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at KineticPlc

Know the Company Inside Out

Before your interview, take some time to research KineticPlc. Understand their values, mission, and the specific facilities they manage in Greater Manchester. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Customer Service Skills

As a Receptionist, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you've demonstrated excellent customer service. Think about how you handled difficult situations or went above and beyond to ensure a positive experience.

Be Ready to Discuss Logistics

Since having your own transport is a requirement, be prepared to discuss how you plan to manage your commute. You might also want to think about how you can efficiently book meeting rooms and liaise with the Facilities Manager, as these are key responsibilities of the role.

Dress the Part

First impressions matter! Dress professionally to reflect the high standards of customer service that KineticPlc expects. A smart outfit will not only make you feel confident but also convey your seriousness about the position.