Service Engineer/Site Manager in Slough

Site Manager / Engineer
Location:
Whipps Cross Hospital, London
Reporting to:
Contract Manager
Our Client is looking for an experienced
Site Manager / Engineer
to take responsibility for service delivery and day-to-day site management at
Whipps Cross Hospital
This is a hands-on leadership role combining
engineering expertise
,
people management
, and
client-facing responsibility
within a busy NHS environment.
The Role
You will manage all service and maintenance activity on site, working closely with the Contract Manager and Trust stakeholders to ensure contractual KPIs are met and exceeded.
You\’ll also lead and support a small team of Installer/Collectors, ensuring professionalism, productivity, and compliance at all times.
You will act as the
Contract Manager\’s key representative on site
, providing visibility, escalation, and operational support across the Trust when required.
Key Responsibilities
Service, maintain, and repair
medical equipment
and approved third-party products
Lead and support on-site Installer teams
Ensure service KPIs, warranty priorities, and breakdown response times are met
Support people management activities including performance, training, appraisals, and recruitment
Manage stock control, equipment checks, and site logistics
Maintain accurate service reporting and compliance documentation
Liaise professionally with Trust staff and key stakeholders
Support additional sites when required
Monthly reporting (Hire & Closed Reports, Dashboards, Utilisation, Compliance)
Leading monthly site meetings and operational presentations
About You
Essential:
Minimum
3 years\’ experience
in medical device service/maintenance
Previous
people management or supervisory experience
Mechanical or Electrical Engineering qualification (City & Guilds or equivalent)
Strong customer service and stakeholder management skills
Confident using IT systems and MS Office
Health & Safety focused, with excellent record-keeping skills
Desirable:
PAT, LOLER, Manual Handling training
NHS or hospital-site experience
Stock control and logistics exposure
What We Offer
A key leadership role within a high-profile NHS contract
Autonomy and responsibility on a major hospital site
Ongoing training and professional development
Support from an experienced Contract and HR team