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For Companies At a Glance
- Tasks: Lead and manage service delivery at Whipps Cross Hospital, ensuring top-notch maintenance of medical equipment.
- Company: Join a high-profile NHS contract with a focus on healthcare excellence.
- Benefits: Enjoy autonomy, ongoing training, and support from a dedicated team.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: 3+ years in medical device service and strong people management experience required.
- Other info: Dynamic role with opportunities for professional growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Whipps Cross Hospital, London
Reporting to: Contract Manager
Our Client is looking for an experienced Site Manager / Engineer to take responsibility for service delivery and day-to-day site management at Whipps Cross Hospital. This is a hands-on leadership role combining engineering expertise, people management, and client-facing responsibility within a busy NHS environment.
The Role
You will manage all service and maintenance activity on site, working closely with the Contract Manager and Trust stakeholders to ensure contractual KPIs are met and exceeded. You’ll also lead and support a small team of Installer/Collectors, ensuring professionalism, productivity, and compliance at all times. You will act as the Contract Manager’s key representative on site, providing visibility, escalation, and operational support across the Trust when required.
Key Responsibilities
- Service, maintain, and repair medical equipment and approved third-party products
- Lead and support on-site Installer teams
- Ensure service KPIs, warranty priorities, and breakdown response times are met
- Support people management activities including performance, training, appraisals, and recruitment
- Manage stock control, equipment checks, and site logistics
- Maintain accurate service reporting and compliance documentation
- Liaise professionally with Trust staff and key stakeholders
- Support additional sites when required
- Monthly reporting (Hire & Closed Reports, Dashboards, Utilisation, Compliance)
- Leading monthly site meetings and operational presentations
About You
Essential:
- Minimum 3 years’ experience in medical device service/maintenance
- Previous people management or supervisory experience
- Mechanical or Electrical Engineering qualification (City & Guilds or equivalent)
- Strong customer service and stakeholder management skills
- Confident using IT systems and MS Office
- Health & Safety focused, with excellent record-keeping skills
Desirable:
- PAT, LOLER, Manual Handling training
- NHS or hospital-site experience
- Stock control and logistics exposure
What We Offer
- A key leadership role within a high-profile NHS contract
- Autonomy and responsibility on a major hospital site
- Ongoing training and professional development
- Support from an experienced Contract and HR team
Service Engineer/Site Manager in London employer: Kinetica
Contact Detail:
Kinetica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer/Site Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the NHS or engineering sectors. A friendly chat can lead to opportunities that aren’t even advertised yet. Don’t be shy; let them know you’re on the lookout for a Service Engineer/Site Manager role!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their service delivery goals and think about how your experience aligns with their needs. We want you to shine, so practice answering common interview questions related to people management and technical skills.
✨Tip Number 3
Showcase your hands-on experience! Bring examples of how you've successfully managed teams and met KPIs in previous roles. We love seeing real-life scenarios where you’ve made a difference, especially in a busy environment like the NHS.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to take on leadership roles in the healthcare sector. Let’s get you that job!
We think you need these skills to ace Service Engineer/Site Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer/Site Manager role. Highlight your experience in medical device service and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hands-on leadership role. Share specific examples of your people management and engineering expertise that align with our needs.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it's meeting KPIs or leading successful teams, we love to see how you've made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Kinetica
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to medical equipment service and maintenance. Be ready to discuss specific examples from your past experience that showcase your engineering expertise and problem-solving skills.
✨Showcase Your Leadership Skills
Since this role involves managing a team, prepare to talk about your previous people management experiences. Think of situations where you successfully led a team, handled conflicts, or improved team performance. Highlight your ability to motivate and support others.
✨Understand the NHS Environment
Familiarise yourself with the NHS's operational framework and the specific challenges faced in a hospital setting. This will help you demonstrate your understanding of the environment you'll be working in and how you can contribute to meeting their KPIs.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to site management and service delivery. Practice articulating your thought process and decision-making skills in these scenarios, as it will show your ability to think on your feet and handle pressure.
