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- Tasks: Service, maintain, and install high voltage medical equipment for hospitals and clinics.
- Company: Leading medical device company focused on customer satisfaction.
- Benefits: Competitive salary, training opportunities, and a chance to make a difference in healthcare.
- Why this job: Join a dynamic team and enhance your skills while helping improve patient care.
- Qualifications: HNC/HND in Electronics or Electrical Engineering and field service experience required.
- Other info: Exciting roles available in London and surrounding areas with great career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Customer/ Field Service Engineer – London & Home Counties – Medical Device
About the Company: We are looking for several highly experienced Field Service Engineers with experience with high voltage medical equipment or automated manufacturing equipment. Working with the customer service team, you will provide service, maintenance and installation services to a range of clients including hospitals and clinics. There are several roles in and around London and the home counties.
Responsibilities:
- Perform servicing, maintenance, installation and upgrading for medical equipment.
- Maintenance of test equipment and tools.
- Ensure customer satisfaction and contractual terms/ SLA are met.
- Effectively communicate with customers and colleagues.
- Escalate issues when needed.
- Adhere to relevant codes of conduct, safety, quality and regulatory requirements.
- Ensure that all administrative tasks are completed on time and to an acceptable standard.
- Attend product training sessions.
- Ensure the timely processing of parts.
Requirements:
- HNC/HND in Electronics or Electrical Engineering.
- Field service experience with high voltage medical or manufacturing equipment.
- Excellent IT skills (MS Office and an understanding of networks).
Field Services Engineer employer: Kinetica
Contact Detail:
Kinetica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical device field and let them know you're on the hunt for a Field Services Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer or take on freelance gigs that involve high voltage medical equipment. This not only boosts your experience but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you've handled challenging situations in the past, especially when it comes to ensuring customer satisfaction and meeting contractual terms.
✨Tip Number 4
Don't forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with high voltage medical equipment or automated manufacturing. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Field Services Engineer role and how your background makes you a perfect fit. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills: Since you'll be working closely with customers and colleagues, it's important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've effectively resolved an issue in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Kinetica
✨Know Your Tech
Brush up on your knowledge of high voltage medical equipment and automated manufacturing systems. Be ready to discuss specific technologies you've worked with and how you've tackled challenges in the field.
✨Customer Service is Key
Since you'll be working closely with clients, prepare examples of how you've ensured customer satisfaction in previous roles. Think about times you went above and beyond to meet contractual terms or resolve issues.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Practice explaining complex technical concepts in simple terms, as you may need to do this with clients who aren't as tech-savvy.
✨Be Ready for Problem-Solving
Expect scenario-based questions where you'll need to demonstrate your troubleshooting skills. Prepare to discuss how you've escalated issues in the past and what steps you took to resolve them efficiently.