At a Glance
- Tasks: Coordinate driver and vehicle movements while ensuring safe and efficient transport operations.
- Company: Join Kinetic, the largest bus operator in Australia and New Zealand.
- Benefits: Enjoy a balanced nightshift schedule with full training provided.
- Other info: Be part of a diverse team committed to zero-emission technology and community investment.
- Why this job: Make a real impact in transport operations while developing valuable skills.
- Qualifications: No experience necessary; just bring your organisational skills and a can-do attitude.
The predicted salary is between 30000 - 40000 £ per year.
Kinetic is seeking a proactive Operations Controller (Nightshift) to support live transport operations. In this role, you’ll coordinate driver and vehicle movements, respond to incidents, and help maintain reliable services. We welcome candidates from a range of backgrounds whether you have direct experience in transport operations or bring transferable skills from fast-paced environments such as logistics, emergency services, or operations coordination.
If you can stay calm under pressure, communicate clearly, and make sound decisions in real time, you’ll play a key role in delivering safe and efficient services.
Roster: 8:6 (days). Enjoy a balanced schedule working Wednesday to Wednesday. First 7 days 17:00 - 05:00 (Wednesday - Tuesday), and a half shift handover 17:00 - 23:30 on your final day (Wednesday).
What You’ll Do:
- Support daily operational activities, including service delivery, compliance monitoring, driver liaison, rostering, and reporting.
- Work closely with senior leaders to help implement business plans and strategic objectives for the site.
- Assist in the coordination and execution of school runs, route services, special events, and charter operations.
- Build and maintain strong working relationships with internal teams and external stakeholders, with a focus on high-quality service and performance.
- Manage daily staff resource allocations, including maintaining driver rosters via Coach Manager.
- Support cost‑effective staffing strategies in collaboration with management.
What You’ll Bring:
- Previous experience in transport, logistics, or operations is desirable but not essential; full training will be provided.
- Minimum MR (Medium Rigid) Driver’s Licence is required.
- A current PTD (Passenger Transport Driver) accreditation and Working with Children Check, or the willingness to obtain them.
- Current First Aid Certificate is preferred, or willingness to obtain.
- Strong planning and organisational skills, with the ability to work under pressure and meet deadlines.
- A strong customer service focus and excellent communication skills.
- Intermediate computer literacy, with the ability to navigate integrated software systems (experience with TIMS is highly regarded).
About us: Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7,300 people and fleet of over 4,900 buses. As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero‑emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.
Equal Opportunity: Kinetic is proud to be an Equal Opportunity Employer and our people represent the community we service. We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.
Operations Controller (Nightshift) employer: Kinetic
Kinetic is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive in their roles as Operations Controllers. With a strong focus on employee development, Kinetic provides comprehensive training and growth opportunities, ensuring that all team members are equipped to succeed in their careers. Located in a dynamic sector, Kinetic values work-life balance with a unique 8:6 roster, allowing staff to enjoy their personal time while contributing to the safe and efficient transport services that connect communities across Australia and New Zealand.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Controller (Nightshift)
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Kinetic.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Kinetic. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Operations Controller (Nightshift)
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Kinetic, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Kinetic and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Kinetic. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Kinetic
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Kinetic.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Kinetic.
