At a Glance
- Tasks: Be the go-to person for office operations, events, and admin tasks.
- Company: Join Kinetic Software, a friendly team providing smart solutions for universities and colleges.
- Benefits: Enjoy flexible hours, 25 days holiday, wellbeing days, and a customisable benefits package.
- Other info: Part-time position with opportunities for professional development and a performance-related bonus.
- Why this job: Experience a dynamic role in a supportive culture that values teamwork and creativity.
- Qualifications: Strong organisation, communication skills, and proficiency in Office 365 are essential.
The predicted salary is between 11250 - 13500 £ per year.
Department: People and Culture
Location: Milton Keynes
Compensation: £12,750 / year
Description
Join the Team at Kinetic Software - Where Things Get Done (and Done Well)!
At Kinetic Software we provide market-leading solutions that help universities and colleges manage student accommodation, events, and campus operations.
Our products are smart, user-friendly tools that help our clients stay organised, efficient, and ahead of the game. Behind our tech is a friendly, fast-moving company that thrives on great teamwork, clever thinking, and a “let’s make it happen” attitude.
We’re looking for a part-time Office Coordinator to be the glue that keeps our day-to-day operations running smoothly. From keeping the office humming to lending a hand with admin tasks, you’ll play a key role in supporting our brilliant team and creating a welcoming, well-organised environment.
This is a great opportunity for someone who loves variety, enjoys being the go-to person, and wants to be part of a supportive, down-to-earth company - without the full-time grind.
What will I be doing?
No two days will be the same, and that’s exactly how we like it! Your role as Office Co-ordinator is central to keeping the heart of our operations beating smoothly with energy, efficiency, and a good sense of humour.
Here’s a flavour of what you’ll take on:
Office Operations & People Support
- Be the go-to support for our Employee Success Manager and People and Culture Manager, whether it’s coordinating meetings or troubleshooting last-minute surprises.
- Plan and book company meetings, events, venues, meals, and accommodations.
- Keep our kitchen space full of fruit,
- Be our front-of-house superstar - greeting visitors and making them feel at home. The face of Kinetic!
- Keep our office environment game strong, reordering supplies, organising shared spaces, and making sure everything just works.
- Making sure our kitchen supplies are tip top, including ordering our tuck shop goodies and ensuring availability of food and beverages.
- Collaborate with our Employee Success Manager to dream up and deliver awesome team events, celebrations, and office socials.
- Support award ceremonies, training days, and those magical office moments that make work feel less like… work.
- Manage ad hoc requests from the Board and Senior Management Team like a pro.
- Track and manage security passes and fobs.
- Book and liaise with vendors, from shredders and recycling to coffee capsules and maintenance crews.
- Tackle anything that pops up - merch orders, post distribution, ISO admin, landlord comms, and more.
- Set up phones and licenses, assign devices, and coordinate requests with external teams (yes, there’s a bit of tech magic involved).
- Keep starter kits stocked: think tote bags, lanyards, company merch, and onboarding leaflets.
- Keep our office safe and compliant: monitor H&S certifications, update the fire drill register, and schedule necessary training refreshers.
- Arrange PAT testing, track equipment, and ensure we’ve got enough First Aiders and Fire Marshals on hand.
Skills
- ESSENTIAL: Exceptional organisation skills – able to juggle multiple priorities and switch tasks without losing focus.
- ESSENTIAL: Strong communication – clear, friendly, and professional in both written and verbal interactions.
- ESSENTIAL: Proficiency with Office 365 & tech savvy – especially Outlook, Word, Excel, and Teams.
- ESSENTIAL: Problem-solving mindset – quick to find solutions and handle unexpected requests.
- ESSENTIAL: Time management – efficient at meeting deadlines and managing fluctuating workloads.
- DESIRABLE: Event coordination – experience arranging meetings, social events, catering, and venues.
- Previous experience in an office administrator, facilities coordinator, or business support role.
- Experience supporting a team or department with day-to-day operational needs.
- Familiarity with managing office supplies, H&S procedures, and compliance tasks.
- Experience liaising with external vendors, landlords, or service providers.
- Exposure to onboarding new staff, setting up equipment, and maintaining office standards.
- Experience working in a busy environment where flexibility and initiative are key.
- Proactive – anticipates needs before they arise and acts without being asked.
- Friendly and approachable – a natural people-person who enjoys helping others.
- Resilient under pressure – thrives in fast-paced, ever-changing environments.
- Discreet and trustworthy – handles confidential information with care.
- Detail-oriented – notices the small things that make a big difference.
- Working for an organisation where people and culture genuinely matter.
- Excellent training and support with the opportunity for further professional development.
- Performance-related bonus scheme.
- 25 days annual holiday allowance plus bank holidays off.
- 2 wellbeing days a year to rest and recharge.
- Christmas shut-down period for a well-deserved break.
- 5% Company contribution to pension, employees pay 3%
- A flexible benefits package, which is customisable by you. You can choose from private health care, life assurance, personal development, cinema tickets, wide range of discounts at retailers and so much more!
Office Co-ordinator in Milton Keynes employer: Kinetic
At Kinetic Software, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued. As an Office Coordinator in Milton Keynes, you'll enjoy a flexible part-time role that offers excellent training, professional development opportunities, and a generous benefits package, including 25 days of annual leave and wellbeing days. Join us to be part of a dynamic team that thrives on collaboration and creativity, making every day at work both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Office Co-ordinator in Milton Keynes
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Kinetic. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Kinetic before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Office Co-ordinator in Milton Keynes
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Kinetic:Your cover letter is your chance to shine! Tell us why you want to work at Kinetic specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Kinetic!
How to prepare for a job interview at Kinetic
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
